Hotel Gotham - Bar Manager
| Posting date: | 03 January 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive Salary |
| Hours: | Full time |
| Closing date: | 02 February 2025 |
| Location: | NE1 6SE |
| Company: | Bespoke Hotels Ltd |
| Job type: | Permanent |
| Job reference: | c351fd236d054654aa0f |
Summary
Call it what you like – but what we’re really after is someone to put the HOT into HOTEL.
You see, when we launched the first Hotel Gotham in Manchester, it was billed as ‘Europe’s sexiest hotel’. Now it’s Newcastle’s time to enjoy the Gotham effect. So, whoever takes on this role will be enthusiastic and passionate as Hotel Gotham is more than just business. Gotham is a way of life. A vibe. A 5-star-studded, theatrical, vibrant, stylish, dramatic experience – for guests and staff.
Gotham Newcastle is located in the Old Fire Station which was originally built in 1931–1933 based on designs by Cackett, Burns Dick and Mackellar. Baroque Revival in style, a handsome steel framed building with rusticated Portland stone and brick cladding.
You’ll join a friendly, talented and dedicated cast who deliver exceptional service. The ideal candidate will have superb personal presentation and terrific team spirit. We're looking for fabulous communication skills, superb organisation and attention to detail along with a strong ethos for team work. Apply for our role now if you have the passion for giving guests a truly memorable experience.
The Bar is a stylish destination in its own right, Gotham’s Newcastle restaurant mixes turn of the century elegance with a moody undertone. Invoking the building’s history, a palette of period inspired, quirky details ensure a welcoming space where guests can expect plush surroundings, accompanied by an enticing, contemporary menu, with ingredients sourced from the finest local producers.
As our Bar Manager you will take care of the stage for a sumptuous hotel experience offering opulence and luxury. Give our guests the amazing VIP treatment from when the curtain lifts on entry to the hotel, You must be fully flexible working 5 over 7 days and a variety of daytime or evening shifts.
You’ll join a friendly, talented and dedicated cast who deliver exceptional service. The ideal candidate will have superb personal presentation and terrific team spirit. We're looking for fabulous communication skills, superb organisation and attention to detail along with a strong ethos for team work. Apply for our role now if you have the passion for giving guests a truly memorable experience.
KEY ACCOUNTABILITIES:
- The assure an exceptional level of product, service and menu knowledge for the hotel venue through menu development, staff training and team culture
- Create, prepare and deliver all types of drinks menus for all bar and restaurant areas, possessing comprehensive knowledge of wine, cocktails, and beverage menus, along with an understanding of suitable food pairings.
- To ensure the team are consistently achieving high standards of cleanliness and brand service are achieved in all areas
- Ensure the completion and efficiency of all standard checklists and that they are utilised
- To set and maintain all standard policies and procedures for the beverage team
- To be fully competent with the licencing laws and regulations for alcohol sale, and promote this within the beverage team
- To encompass and deliver the correct service in all areas of the venue, ensuring the five-star service and expectation is always maintained, taking responsibility for the quality of all elements – prpmoting this across the bar department
- To ensure all documentation, i.e. checks/bills are completed as necessary and carried out as per the Hotel and Company Standards
- To strive and anticipate the customer needs whenever possible and always reaching to these to enhance customer satisfaction
- To recruit, train and develop the bar team
- To proactively review and identify ways to improve customer satisfaction, procedures and policies within the venue in their own department and throughout the venue offerings
- To be aware of the Licensing Laws in England, Scotland and Wales (where applicable)
- Able and coherent in who to direct guests to if unable to answer queries
- To comprehend all procedures and regulations regarding food safety and allergens, always ensuring strict compliance with the standards and expectations
- Fully consistent with the presentation, delivery and service of all drinks within the venue
- Engage with guests to promote, upsell but most importantly enhance their journey and experience
We don’t like hospitality. We love it.
We’ll offer you a competitive salary and incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Not everyone you meet exudes positivity about careers in hospitality … long hours and all that. We do. We actually love hospitality. We think Hotel Gotham is a joyous, vibrant, exciting hotel brand. Come and hit us with your enthusiasm for this exciting role.