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Cluster F&B Operations Manager
| Posting date: | 02 January 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 February 2025 |
| Location: | London, Greater London, WC2H 7HG |
| Company: | GLH Hotels |
| Job type: | Permanent |
| Job reference: | 3657278 |
Summary
Cluster F&B Operations Manager
Contract Type - Permanent
39 hours per week
Employment Type - Full Time
The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London's West End. All 108 bedrooms at this four-star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Royal Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London.
The Role
Are you ready to take the next step in your F&B career? We're looking for a Cluster F&B Manager to oversee a small yet dynamic operation, including breakfast service, casual dining, and retail outlets like Costa Coffee and Waffle Meister. This is an entry-level management role focused on operations, guest experience, and cost control across multiple locations. Catering to 100-200 daily guests, you'll manage a small team across two hotels (Thistle Piccadilly and Thistle Trafalgar). As our Cluster F&B Manager, no two days will be the same. You'll bring energy, consistency, and creativity to ensure the smooth running of all F&B elements, Responsible for recruitment, training, and development, you will shape a collaborative, engaging, and inclusive team environment. Planning and forecasting budgets and revenue, keeping an eye on trends and opportunities to drive success.
What we look for
We seek a bold, adaptable, and real leader who is passionate about delivering excellence and creating memorable guest experiences:
* A proactive and passionate individual ready to step into their first managerial role.
* Experience in F&B or hospitality, with a focus on customer service and operations.
* Strong organizational and leadership skills, with the ability to inspire and develop a team.
* Flexibility to manage a variety of responsibilities and work across different areas of the operation.
* 1-2 years of experience in hospitality or retail management.
What's in it for you?
* Great development opportunities
* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
* Interest free season ticket loans (conditions apply)
* Access to a 24/7 Employee Assistance Program
* Pension and Healthcare Schemes
* Wagestream - get access to earned salary before payday
* Paid volunteering days
* Generous recommend a friend scheme
* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
* Great Recognition program
* ...and many more!