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Foundation Assistant

Job details
Posting date: 23 December 2024
Salary: £15,597 per year, pro rata
Hours: Part time
Closing date: 10 January 2025
Location: Stratford, East London
Remote working: Hybrid - work remotely up to 3 days per week
Company: L&Q Group
Job type: Permanent
Job reference:

Summary

Title: Foundation Assistant

Contracts: Permanent, Part-Time

Hours: 21 hours per week

Persona: Agile (20-40% in office and 3-4 days working from home)

Office Location: West Ham Lane, Stratford, London

Salary: £15,597 per annum



Role Profile - Foundation Assistant.pdf



Closing date for completed applications: 10th January 2025 at 11:59 pm



**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.



Join Our L&Q Foundation Team

At L&Q, our Foundation team is dedicated to making a difference by providing essential support services to our residents and communities. As a Foundation Assistant, you’ll play a crucial role in supporting key schemes, such as fuel and food bank vouchers, the Personal Support Fund, and community grants, to ensure our residents receive much-needed help when they need it most.



Do you pride yourself on your organizational skills and your ability to ensure processes run seamlessly?
Are you energized by working in a fast-paced environment where teamwork leads to impactful outcomes?


If this sounds like you, we invite you to bring your skills and enthusiasm to our L&Q Foundation team and help create lasting positive change.



Your Impact in the Role:

Administration of Support Schemes: Organize and manage fuel and food bank voucher schemes, the Personal Support Fund, and community grants, ensuring timely and accurate delivery of support to residents.
Customer-Focused Service: Act as the first point of contact for queries related to Foundation schemes, providing exceptional service to internal and external stakeholders.
Collaborative Support: Work closely with the Tenancy Sustainment, Employment Support, Thriving Communities, and Community Assets teams to deliver effective support services.
Accurate Record-Keeping: Maintain up-to-date records using systems like MS Office and D365, ensuring compliance and facilitating efficient reporting.
Process Management: Administer BACS payments for community grants, manage due diligence documentation, and assist with compliance tasks to support the Foundation’s operations.


What You'll Bring:

To excel in this role, you'll need:

Strong Administrative Skills: Demonstrable experience in administrative roles within fast-paced environments, showcasing excellent organisational and time management abilities.
Effective Communication: Exceptional written and verbal communication skills to engage with diverse stakeholders and maintain collaborative relationships.
Attention to Detail: Ability to ensure accuracy in record-keeping, reporting, and correspondence.
IT Proficiency: Skilled in using Microsoft Office (Outlook, Word, Excel, SharePoint) and comfortable managing data and generating reports.
Team Collaboration: A proactive and adaptable approach, working effectively as part of a team to achieve shared goals.


Why Work for L&Q?

L&Q is not just a workplace; it's a community. Recognised as one of the UK's Best Workplaces for Women and certified as a Great Place to Work, we offer an environment where everyone can thrive.



The successful candidate will have access to our full suite of benefits, which includes:

Generous Annual Leave: Starting at 28 days and increasing to 31 days after 3 years of continuous service.
Excellent Pension Scheme: Double contribution up to 6%.
Health Cash Plan: Claim money towards different types of medical services, and access other health and well-being offers
Life Assurance: Generous non-contributory coverage.
Employee Assistance Programme: Support when you need it.
Recognition Bonus Scheme: Spot awards for outstanding contributions.
Family-Friendly Policies: Designed to help you balance work and family life
Diverse Networking Groups: Join groups like Ability, Kaleidoscope, Inspire & Spectrum.
Volunteer Time: Up to 21 hours per year to volunteer with the charity of your choice.
Learning & Development: Commitment to your professional growth.


Looking to apply your organizational skills and collaborative mindset in a role that makes a real impact? Don’t miss this opportunity—apply today!



As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.



Our vision is that everyone has a quality home they can afford, and we combine our social purpose with a commercial drive to create homes and neighbourhoods everyone can be proud of.



At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.