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Work Scheduler
| Posting date: | 18 December 2024 |
|---|---|
| Salary: | £20,001.00 to £30,000.00 per year |
| Additional salary information: | Grade 3 (SCP 07-11) £25,584 - £27,269 |
| Hours: | Full time |
| Closing date: | 12 January 2025 |
| Location: | Sunderland, SR1 3AA |
| Company: | Sunderland City Council |
| Job type: | Permanent |
| Job reference: | 272570 |
Summary
The Property Service Section within Sunderland City Council are currently looking to recruit a Works Scheduler to join their Repairs and Maintenance team.
This role involves managing customer service work requests within scheduling software, along with the coordination of planned, cyclical and responsive repairs within the operational teams.andnbsp; You will also be responsible for the smooth and effective delivery of works programmes for all service areas and multi-disciplined teams which will involve diary management of operative diaries.
This role is customer service focused, with customers being both internal and external, therefore the successful applicant will have demonstratable experience of excellent customer service skills gained within a construction-based environment, along with good IT skills as you will be responsible for not only diary management, but also raising and processing invoices, and actioning any required repairs.
Our ultimate aim is to provide a first-class service in all work areas that the team deliver. This this role is pivotal in ensuring we achieve this aim.
This role is 37 hours per week, Monday to Friday.andnbsp; If you would like to know more and you feel you have the skills to apply for this role, then we would like to hear from you.
You should consider the person specification when applying, providing examples of how you demonstrate your suitability for the post ensuring you meet the specified criteria.
For an informal discussion please contact Emailandnbsp;graham.hoban@sunderland.gov.uk, Senior Manager - Operational Asset Management, or call 0191 5614606.
Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil andnbsp;
For further assistance contact jobs@sunderland.gov.uk.
Please note that CVs are not acceptable.
All communication about your application for this post will be to the email address that you register with North East Jobs.andnbsp; This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method.andnbsp; Please remember to check your junk mail items.
andnbsp;
This role involves managing customer service work requests within scheduling software, along with the coordination of planned, cyclical and responsive repairs within the operational teams.andnbsp; You will also be responsible for the smooth and effective delivery of works programmes for all service areas and multi-disciplined teams which will involve diary management of operative diaries.
This role is customer service focused, with customers being both internal and external, therefore the successful applicant will have demonstratable experience of excellent customer service skills gained within a construction-based environment, along with good IT skills as you will be responsible for not only diary management, but also raising and processing invoices, and actioning any required repairs.
Our ultimate aim is to provide a first-class service in all work areas that the team deliver. This this role is pivotal in ensuring we achieve this aim.
This role is 37 hours per week, Monday to Friday.andnbsp; If you would like to know more and you feel you have the skills to apply for this role, then we would like to hear from you.
You should consider the person specification when applying, providing examples of how you demonstrate your suitability for the post ensuring you meet the specified criteria.
For an informal discussion please contact Emailandnbsp;graham.hoban@sunderland.gov.uk, Senior Manager - Operational Asset Management, or call 0191 5614606.
Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil andnbsp;
For further assistance contact jobs@sunderland.gov.uk.
Please note that CVs are not acceptable.
All communication about your application for this post will be to the email address that you register with North East Jobs.andnbsp; This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method.andnbsp; Please remember to check your junk mail items.
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Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.