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Resources Caseworker Level 1 (Finance) FTC 1 year
| Posting date: | 16 December 2024 |
|---|---|
| Salary: | £26,901 to £29,305 per year, pro rata |
| Hours: | Part time |
| Closing date: | 05 January 2025 |
| Location: | Maldon, Essex |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Maldon District Council |
| Job type: | Temporary |
| Job reference: | MDC001849 |
Summary
The Resources Casework Team are seeking to employ a caseworker to undertake a range of finance related tasks.
We are looking for a confident, approachable and organised individual who will complement our existing team. You will help to resolve finance requests using the systems, processes and workflows in place and provide day to day financial support to both internal and external customers. Our Resources Caseworkers ensure attention to detail, accuracy and customer focus to enable the highest possible standards of support and advice to resolve requests. As well as finance casework you may also be involved in a wide range of business support requests.
About this role
• Ensure accurate, professional and timely case management is provided to internal customers to support their day-to-day business needs
• Assist to ensure the provision of fit for purpose support services systems and processes
• Ensure strict confidentiality is maintained, and data protection rules are followed
• Promote understanding of case management processes and systems across the council
• Identify improvements in customer and service provision
• Undertaking less complex clerical tasks that require an understanding of relevant service processes, regulations and legislation
You will regularly refer to a Business Partner for advice and guidance (business partnering roles delivered by Resources Casework Coordinator and Resources Specialist Services Manager) along with some requirement to work with Resources Specialists.
This is an exceptional opportunity to be part of a forward-thinking local authority based in Maldon, an area which boasts an enviable quality of life and stunning countryside, yet within easy reach of London. We promote a professional work environment with a focus on self-development, innovation, and collaborative working.
If this interests you, we look forward to receiving your application.
In return we offer you an attractive salary package with local government benefits along with the opportunity to work and live in a beautiful rural district steeped in history and heritage.
We are looking for a confident, approachable and organised individual who will complement our existing team. You will help to resolve finance requests using the systems, processes and workflows in place and provide day to day financial support to both internal and external customers. Our Resources Caseworkers ensure attention to detail, accuracy and customer focus to enable the highest possible standards of support and advice to resolve requests. As well as finance casework you may also be involved in a wide range of business support requests.
About this role
• Ensure accurate, professional and timely case management is provided to internal customers to support their day-to-day business needs
• Assist to ensure the provision of fit for purpose support services systems and processes
• Ensure strict confidentiality is maintained, and data protection rules are followed
• Promote understanding of case management processes and systems across the council
• Identify improvements in customer and service provision
• Undertaking less complex clerical tasks that require an understanding of relevant service processes, regulations and legislation
You will regularly refer to a Business Partner for advice and guidance (business partnering roles delivered by Resources Casework Coordinator and Resources Specialist Services Manager) along with some requirement to work with Resources Specialists.
This is an exceptional opportunity to be part of a forward-thinking local authority based in Maldon, an area which boasts an enviable quality of life and stunning countryside, yet within easy reach of London. We promote a professional work environment with a focus on self-development, innovation, and collaborative working.
If this interests you, we look forward to receiving your application.
In return we offer you an attractive salary package with local government benefits along with the opportunity to work and live in a beautiful rural district steeped in history and heritage.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.