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Reception Helpdesk Assistant

Job details
Posting date: 12 December 2024
Salary: £22,659 to £23,581 per year
Hours: Part time
Closing date: 10 January 2025
Location: Durham, County Durham, DH1 3LE
Company: Durham University
Job type: Permanent
Job reference: 24002266_1733908017

Summary

Job Title: Reception Helpdesk Assistant


Department: Estates and Facilities Directorate


Accommodation and Commercial Services


Grade: Grade 3


Salary range: £22,659-£23,581 pro-rata


Working arrangements: Permanent


Part-time (28 hours per week, 4 days out of 7)


There may be a requirement to work evenings and weekends, as business demands


Onsite working only


Closing date: 8 January 2025



The Role and Department


As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information.


The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. More information on the services provided by the Estates and Facilities Directorate can be found on the website.


The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.


Further information about the role and the responsibilities is at the bottom of this job description.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.