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ICT Desktop Network Support
| Posting date: | 09 December 2024 |
|---|---|
| Salary: | £34,349 per year |
| Hours: | Full time |
| Closing date: | 12 December 2024 |
| Location: | G41 9LB |
| Remote working: | On-site only |
| Company: | Glasgow Clyde College |
| Job type: | Permanent |
| Job reference: |
Summary
CT Desktop Network Support
35 hours per week, Langside Campus
£34,349 per annum
Do you have a passion for ICT? We currently seek motivated ICT Desktop Network Support for our Langside Campus
Responsibilities:
Operate as a member of the ICT team, offering specialist advice and the highest professional standards
Support ICT service-desk operations, including management of requests, gathering of information and escalation/request assignment as required
Administer and support the edge network infrastructure and desktop environment including desktop/software deployment
Maintain and administer end-user devices, including tablets, mobile phones, desktop/Apple PCs, server systems, including patch management and security
Manage the creation of user accounts, user mailboxes, distribution groups, file shares, and user home directories in accordance with ICT procedures
Requirements:
SCQF level 7 (HNC or equivalent) relevant qualification or relevant experience in a similar role
Experience of providing ICT support and customer care in a busy service environment
Expert knowledge of current desktop operating systems
A good knowledge of Audio Video equipment
Proficient in the use and operation of current desktop office applications.
Excellent personal communication and customer care skills.
Why Join Us?
Competitive salary and benefits, including pension contributions and generous leave entitlement (31 days, plus 14 public holidays).
Other benefits including Employee Assistance Programme, Cycle to Work Scheme
A chance to contribute to a vibrant educational environment.
Ready to Make a Difference?
If you’re eager to contribute to the success of Glasgow Clyde College, apply now to become part of our team!
35 hours per week, Langside Campus
£34,349 per annum
Do you have a passion for ICT? We currently seek motivated ICT Desktop Network Support for our Langside Campus
Responsibilities:
Operate as a member of the ICT team, offering specialist advice and the highest professional standards
Support ICT service-desk operations, including management of requests, gathering of information and escalation/request assignment as required
Administer and support the edge network infrastructure and desktop environment including desktop/software deployment
Maintain and administer end-user devices, including tablets, mobile phones, desktop/Apple PCs, server systems, including patch management and security
Manage the creation of user accounts, user mailboxes, distribution groups, file shares, and user home directories in accordance with ICT procedures
Requirements:
SCQF level 7 (HNC or equivalent) relevant qualification or relevant experience in a similar role
Experience of providing ICT support and customer care in a busy service environment
Expert knowledge of current desktop operating systems
A good knowledge of Audio Video equipment
Proficient in the use and operation of current desktop office applications.
Excellent personal communication and customer care skills.
Why Join Us?
Competitive salary and benefits, including pension contributions and generous leave entitlement (31 days, plus 14 public holidays).
Other benefits including Employee Assistance Programme, Cycle to Work Scheme
A chance to contribute to a vibrant educational environment.
Ready to Make a Difference?
If you’re eager to contribute to the success of Glasgow Clyde College, apply now to become part of our team!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.