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Housing Officer – Propety Services
| Posting date: | 26 November 2024 |
|---|---|
| Salary: | £13.44 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 25 December 2024 |
| Location: | Portsmouth, Hampshire, PO9 5HQ |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Portsmouth 5258909 |
Summary
What's involved with this role:
Temporary Housing Officer – Propety Services
Reference no: Portsmouth 5258909
Pay Rate: £13.44 per hour PAYE
Hours per week: 37 Monday – Friday, 9am to 4pm
Role Length: This opening assignment is for 3-4 months
City: Portsmouth, Hampshire
Candidates may need to have the use of a car for the role, so it would be an advantage if you have a current driving UK licence and daily use of a vehicle.
Candidates may be expected to work from any of the 7 area offices and carry out work outside of office hours as per the needs of the service and customer.
The successful candidates will support customers by providing budgeting advice, assistance with maximising income, tackling anti-social behaviour, working as part of the multi-agency team involved with a family and advising tenants on how to maintain their homes and keep their gardens in good repair.
Key responsibilities:
Supporting customers to pay their rent and dealing with rent arrears.
Support their customers by providing budgeting advice, assistance with maximising income, tackling anti-social behaviour, working as part of the multi-agency team involved with a family and advising tenants on how to maintain their homes and keep their gardens in good repair.
Take appropriate tenancy enforcement action when proportionate and necessary to do so.
Dealing with tenancy issues either about the property or complaints made about the tenants (e.g. anti-social behaviour).
Arranging repairs for tenants and completing property inspections as necessary.
Arranging repairs for tenants.
Setting up and managing accounts with the Finance Team.
Issuing landlord's consent for works, and deeds of variation as required under lease terms.
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
Skills & Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Have experience of working with tenants in a challenging front-line service and be comfortable visiting customers in their home.
Excellent people skills with the ability to resolve conflict, but have a sympathetic, friendly and empathetic manner to be able to understand the situations of our customers.
Good written and verbal communication skills and have an attention to detail
The ability to learn quickly and to understand and work with new concepts
Some experience of working in a housing management.
experience of using your sound judgement to make informed decisions regarding the cases you manage and being able to consider all the facts of a case, including working with others and utilising other resources to achieve the right result for customers.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.
Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
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Job Ref: Portsmouth 5258909
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.