Brokerage Officer
| Posting date: | 20 November 2024 |
|---|---|
| Salary: | £18.10 per hour |
| Hours: | Full time |
| Closing date: | 20 December 2024 |
| Location: | Liverpool, Merseyside, L2 2BS |
| Remote working: | On-site only |
| Company: | Service Care Solutions |
| Job type: | Permanent |
| Job reference: | BBBH132081_1732097195 |
Summary
Are you passionate about delivering excellent customer service and ensuring individuals receive the right care and support tailored to their needs? We're looking for a proactive and skilled Brokerage Officer to join a well established Adult Social Care and Health Commissioning Team. In this role, you'll play a vital part in arranging, coordinating, and negotiating care packages and placements that empower people to achieve their desired outcomes.
- 35 hours per week
- 3 month initial contract with possibility of extension after this
- £18.10 LTD per hour inclusive of holiday pay
Responsibilities
- Manage referrals for Adult Social Care services via a single point of access, ensuring all necessary information is gathered to inform support plans.
- Broker cost-effective and person-centered care packages by collaborating with service users, carers, and providers.
- Build and maintain strong relationships with care providers, ensuring services align with the specific needs of clients.
- Act as a liaison between referral sources, social care teams, and providers to ensure seamless service delivery.
- Monitor market trends, ensuring value-for-money care while securing the best outcomes for service users.
- Maintain accurate and confidential records, adhering to council standards and health and safety legislation.
- Drive social value by promoting sustainable, inclusive, and impactful practices across all activities.
Requirements
- Qualifications: A-Level/GCSE or equivalent, NVQ Level 3, or relevant experience with a commitment to further training.
- Experience: Background in Social Care or Health, customer-focused service delivery, and IT proficiency (Microsoft Word, Excel, social care systems such as LAS or Controcc).
- Skills: Strong communication, relationship-building, time management, and the ability to prioritize workloads effectively.
- Commitment: Flexibility to adapt to evolving responsibilities and a dedication to promoting equality and inclusivity in the workplace.
Apply Now
If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk
If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.
The benefits of working with SCS:
- A specialist dedicated Social Work consultant offering single point of contact.
- Exceptional referral bonuses - £250 per referral placed in to work!
- An extensive & exclusive range of Social Work vacancies across the UK
- Nationwide provider Social Work staff to over 200 local authorities.
- Annual training budget of up to £250 and continued online CPD training.
- Excellent Annual Loyalty schemes / bonuses.
- DBS disclosures provided via fast-track online services free of charge.