Tenant Liaison Officer
| Posting date: | 13 November 2024 |
|---|---|
| Salary: | £13 per hour |
| Hours: | Full time |
| Closing date: | 13 December 2024 |
| Location: | HD6 2NQ |
| Remote working: | On-site only |
| Company: | Bamford Contract Services Ltd |
| Job type: | Temporary |
| Job reference: | TLOHAli-11621 |
Summary
Tenant Liaison Officer
Site Locations: Halifax, Brighouse, Nelson – across multiple estates
Start Date: ASAP
Duration: 12 months
Hours: 40 per week/ Mon to Fri
Hourly Rate: circa £13.00 per hour
Our client a leading building contractor is looking for an experienced Tenant Liaison Officer to work with residents on various Social Housing projects, assisting with any queries and helping to solve any problem that may arise.
This is a long term freelance position covering a large social housing insulation project dealing with cavity wall and loft ventilations. This position has a good possibility of future work at the end of the contract.
The ideal candidates will have a background in Social housing tenancy or have worked in a customer facing role within the social housing sector.
Key Accountabilities will include:
• Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.
• Ensure a consistent approach to customer care is adopted,
• Manage the Tenant’s Complaints procedures as a point of escalation.
• Maintain and update the on-site Database to reflect on-going works.
Ideal Candidate Requirements:
CSCS Card preferred
Full UK driving licence - You will be traveling across different sites, sometimes up to 1hr’s drive
Basic understanding of construction in social housing
Excellent organisational skills
Ability to work to tight deadlines
Excellent communication skills
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