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Band 4 Patient Pathway Co-ordinator | Barking Havering and Redbridge Univ Hospitals NHS Trust
| Posting date: | 01 November 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £31,081 - £33,665 per annum inclusive |
| Hours: | Full time |
| Closing date: | 01 December 2024 |
| Location: | Romford, RM7 0AG |
| Company: | Barking Havering and Redbridge University Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 6770308/162-6573-KK |
Summary
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join our fast-paced Endoscopy Service.
The ideal candidate will have a background working within the NHS or Healthcare Services and proven experience in a similar role. A dynamic attitude towards maintaining a successful admissions process within a busy department is essential. You will work closely with the clinical team ensuring that the administrative processes are followed to a high standard and patient pathways are correctly adhered to. You should have the ability to work autonomously, be a creative thinker, be passionate about patient care and have strong communication skills.
You must be extremely organised with meticulous attention to detail, you will liaise at all levels with clerical, medical and nursing staff. Knowledge of Careflow and waiting list procedures is essential.
The post is critical to support the administrative service whilst being committed to meeting the national targets within the diagnostic, RTT and cancer pathways. To facilitate these aims, you will be responsible for ensuring that the principles of the diagnostic and or treatment targets are embedded within the processes employed at every stage. You will carry out duties which include, scheduling of elective admissions, booking appointments, answering telephone queries, data collection, communication with patients and other hospital staff regarding the service.
To manage the admission of patients on the speciality waiting list efficiently
To effectively monitor and maintain relevant speciality waiting lists
To ensure the relevant information is entered promptly and accurately onto the Medway System meeting the requirements of the Trust’s Patient Access Policy at all times
To liaise with patients and establish good working relationships with other members of the team
To provide cover for other Admissions officers in their absence and support for clinic prep as required.
We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.
Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
This advert closes on Monday 11 Nov 2024
The ideal candidate will have a background working within the NHS or Healthcare Services and proven experience in a similar role. A dynamic attitude towards maintaining a successful admissions process within a busy department is essential. You will work closely with the clinical team ensuring that the administrative processes are followed to a high standard and patient pathways are correctly adhered to. You should have the ability to work autonomously, be a creative thinker, be passionate about patient care and have strong communication skills.
You must be extremely organised with meticulous attention to detail, you will liaise at all levels with clerical, medical and nursing staff. Knowledge of Careflow and waiting list procedures is essential.
The post is critical to support the administrative service whilst being committed to meeting the national targets within the diagnostic, RTT and cancer pathways. To facilitate these aims, you will be responsible for ensuring that the principles of the diagnostic and or treatment targets are embedded within the processes employed at every stage. You will carry out duties which include, scheduling of elective admissions, booking appointments, answering telephone queries, data collection, communication with patients and other hospital staff regarding the service.
To manage the admission of patients on the speciality waiting list efficiently
To effectively monitor and maintain relevant speciality waiting lists
To ensure the relevant information is entered promptly and accurately onto the Medway System meeting the requirements of the Trust’s Patient Access Policy at all times
To liaise with patients and establish good working relationships with other members of the team
To provide cover for other Admissions officers in their absence and support for clinic prep as required.
We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.
Many of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
We operate from two main sites - King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across north east London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on 01708 435000 ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
This advert closes on Monday 11 Nov 2024
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