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Out of hours Call Handler
| Posting date: | 01 November 2024 |
|---|---|
| Salary: | £13.00 to £13.19 per hour |
| Additional salary information: | £13.00 - £13.19 an hour |
| Hours: | Full time |
| Closing date: | 15 November 2024 |
| Location: | Bristol, BS14 0BB |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | U0019-24-0115 |
Summary
To answer calls to the professional line from health care professionals. To guarantee a professional and informed response to the caller. To process external referrals into Integrated Urgent Care via professional sources other than NHS 111 e.g. ambulance service, pathology results, community teams. To ensure that such referrals are accurately entered onto the patient database system. To follow our safety calling process to ensure patient safety.