Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Customer Service Adviser
| Dyddiad hysbysebu: | 01 Tachwedd 2024 |
|---|---|
| Cyflog: | £24,000 i £27,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Depending on experience |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Rhagfyr 2024 |
| Lleoliad: | Nottingham, NG8 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Professional Vehicle Servicing Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Position: Customer Service Adviser
Hours: Full time, Monday to Friday, 08:30 to 17:30
About Us
Professional Vehicle Servicing Ltd. (PVS) is a well-established and highly regarded garage with over 35 years of excellence in automotive services. Known for our commitment to quality and customer care, we’re passionate about providing top-notch service. As we grow, we’re looking for a proactive and organised Customer Service Adviser to join our team and help maintain the smooth operation of our business.
Job description:
As the Customer Service Adviser at PVS, you’ll be the welcoming face and voice for our customers, ensuring they receive exceptional service from start to finish. Your role will be essential in managing daily administrative tasks that keep our garage efficient and organised.
Key Responsibilities
- Serve as the primary contact for customers, delivering friendly and professional assistance.
- Manage bookings across multiple channels (phone, in-person, online, and email).
- Organise the garage schedule, booking MOT tests and repair appointments through digital platforms.
- Maintain up-to-date and accurate customer records.
- Assist with sourcing and ordering vehicle parts, securing competitive pricing.
- Create daily job sheets for vehicle technicians.
- Prepare and process invoices, track payments, and accurately maintain financial records.
- Ensure the office remains stocked and organised.
- Collaborate with team members to support a smooth workflow.
- Assist in developing our social media presence.
Qualifications and Skills
The ideal candidate will bring the following:
- Exceptional communication and customer service skills.
- Strong skills in English and Maths.
- Excellent organisational and multitasking abilities.
- High attention to detail and accuracy.
- Basic accounting skills and financial record-keeping knowledge.
- Proficiency in standard office software (e.g., Google Workspace).
- Previous experience in a customer service or administrative role.
- An interest in the automotive industry is beneficial but not required—training will be provided.
What We Offer
- Competitive salary
- Training and development opportunities
- A friendly, supportive work environment
- Staff discounts on services
How to Apply
If you are motivated, dedicated, and eager to contribute to the success of our team, we’d love to hear from you! Please send your CV and a cover letter detailing why you’re a great fit for this role to: jobs@pvsnottingham.co.uk.
Professional Vehicle Servicing is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Professional Vehicle Servicing is an equal opportunity employer and welcomes applications from all backgrounds.
Application Deadline: Monday, 2nd December, 9:00 AM
Interview Date: Tuesday, 10th December
Location
Professional Vehicle Servicing Ltd.
141 Glaisdale Drive
Nottingham, NG8 4GY
Phone: 0115 9283333
We look forward to receiving your application and the possibility of welcoming you to our team at PVS.
Hours: Full time, Monday to Friday, 08:30 to 17:30
About Us
Professional Vehicle Servicing Ltd. (PVS) is a well-established and highly regarded garage with over 35 years of excellence in automotive services. Known for our commitment to quality and customer care, we’re passionate about providing top-notch service. As we grow, we’re looking for a proactive and organised Customer Service Adviser to join our team and help maintain the smooth operation of our business.
Job description:
As the Customer Service Adviser at PVS, you’ll be the welcoming face and voice for our customers, ensuring they receive exceptional service from start to finish. Your role will be essential in managing daily administrative tasks that keep our garage efficient and organised.
Key Responsibilities
- Serve as the primary contact for customers, delivering friendly and professional assistance.
- Manage bookings across multiple channels (phone, in-person, online, and email).
- Organise the garage schedule, booking MOT tests and repair appointments through digital platforms.
- Maintain up-to-date and accurate customer records.
- Assist with sourcing and ordering vehicle parts, securing competitive pricing.
- Create daily job sheets for vehicle technicians.
- Prepare and process invoices, track payments, and accurately maintain financial records.
- Ensure the office remains stocked and organised.
- Collaborate with team members to support a smooth workflow.
- Assist in developing our social media presence.
Qualifications and Skills
The ideal candidate will bring the following:
- Exceptional communication and customer service skills.
- Strong skills in English and Maths.
- Excellent organisational and multitasking abilities.
- High attention to detail and accuracy.
- Basic accounting skills and financial record-keeping knowledge.
- Proficiency in standard office software (e.g., Google Workspace).
- Previous experience in a customer service or administrative role.
- An interest in the automotive industry is beneficial but not required—training will be provided.
What We Offer
- Competitive salary
- Training and development opportunities
- A friendly, supportive work environment
- Staff discounts on services
How to Apply
If you are motivated, dedicated, and eager to contribute to the success of our team, we’d love to hear from you! Please send your CV and a cover letter detailing why you’re a great fit for this role to: jobs@pvsnottingham.co.uk.
Professional Vehicle Servicing is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Professional Vehicle Servicing is an equal opportunity employer and welcomes applications from all backgrounds.
Application Deadline: Monday, 2nd December, 9:00 AM
Interview Date: Tuesday, 10th December
Location
Professional Vehicle Servicing Ltd.
141 Glaisdale Drive
Nottingham, NG8 4GY
Phone: 0115 9283333
We look forward to receiving your application and the possibility of welcoming you to our team at PVS.