Welfare Rights Officer
| Posting date: | 15 October 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 14 November 2024 |
| Location: | Bolton, BL1 1RU |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75662051 |
Summary
Grade F £28,770 to £32,076 per annum (£14.91 to £16.62 per hour) Pay award pending
Contract Permanent
Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible
The Role
Are you looking for challenge where you can make a difference to the residents of Bolton?
Bolton Council is seeking a Welfare Rights Officer to provide comprehensive and specialist welfare benefits casework, advocacy and tribunal representation to claimants. Working independently in a small and busy team, you will deliver benefits advice to help customers maximise their income. The main focus of your work will be representing customers at first tier tribunals and taking appropriate cases to the Upper Tribunal.
About You
You will have a detailed knowledge of social security benefits and legislation and be able to work under pressure to juggle demands and priorities, keeping customers informed and records up to date. You will enjoy helping vulnerable customers exercise their legal rights and entitlements. You will be confident and competent using IT applications to support your casework and will possess a high standard of written and verbal communication.
About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.
Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.
As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.
Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.
Ready to apply? Then please click Apply and explain how you meet the points on the person specification.
Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.
This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.
For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk
Job DescriptionDocuments for Right to Work
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Staff Benefits
Top Tips
Our Values & Behaviours
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