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Keri Coordinator / H&S/Security Administrator | Great Western Hospitals NHS Foundation Trust

Manylion swydd
Dyddiad hysbysebu: 20 Medi 2024
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £24,071 - £25,674 per annum pro rata
Oriau: Llawn Amser
Dyddiad cau: 20 Hydref 2024
Lleoliad: Swindon, SN3 6BB
Cwmni: The Great Western Hospitals NHS FT
Math o swydd: Parhaol
Cyfeirnod swydd: 6657389/249-6657389

Crynodeb


We are currently looking for an enthusiastic and highly motivated person to coordinate the requirements of the Keri Door Security Access system at GWH and support the wider Health, Safety, Fire and Security team as required by Team Manager.

You will be required to work autonomously within agreed parameters within the GWH Organisation, exercising a large measure of independent judgement and use of initiative, including the prioritisation of own workload whilst liaising with the Health & Safety team, Serco Security and Helpdesk as well as the Keri maintenance contractor alongside a variety of administrative tasks which includes but not exclusive to minute taking, preparation of meetings, analysis of data as required by Team Manager.

The successful post holder should possess excellent organisational and initiative skills, able to work proactively and methodically under pressure, manage multiple priorities and is an excellent communicator.

This post is based on the GWH site 5 days per week with flexibility when agreed.

1. Investigate reported faults with the Keri system. Make a risk-based decision as to whether the fault requires an emergency 4-hour call-out response from the Keri Maintenance provider on-call Engineer or
whether it can wait until next day.

2. Log and monitor the maintenance provider response using admin systems in place ensuring that the response is as required and completed to the user’s satisfaction. Keri Coordinator will manage the call
log register on H&S T drive to ensure Serco reported jobs are followed up to completion.

3. Manage the ‘Authorised Signature list’ and audit to ensure Serco are using it efficiently to enable correct ID Badge access levels.

4. To obtain a leavers list from ESR of staff leavers and provide this to the SERCO helpdesk with a monthly list of unused keri cards, for cards that have not been used for 90 days or more. Also, as part of this task
to monitor and audit the Help Desk that the process is up to date and running efficiently.

5. To constantly monitor and follow up on a routine daily activity and respond proactively to any system faults identified before actual failures reported to helpdesk by users.

Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.

Service We will put our patients first.
Teamwork We will work together.
Ambition We will aspire to provide the best service.
Respect We will act with integrity.

Keri Door Security Access system

(Parts of this full-time role are conducted by Serco under the DSLS. – Serco Helpdesk duties are as a ‘front-end’ initial point of contact for Keri door functional faults these are forwarded on to the Keri Coordinator) to resolve in an effective and efficient manner.



1. Investigate reported faults with the Keri system. Make a risk-based decision as to whether the fault requires an emergency 4-hour call-out response from the Keri Maintenance provider on-call Engineer or whether it can wait until next day.

2. Log and monitor the maintenance provider response using admin systems in place ensuring that the response is as required and completed to the user’s satisfaction. The Keri Coordinator will manage the call log register to ensure Serco reported jobs are followed up to completion.

3. Manage the ‘Authorised Signature list’ and audit to ensure Serco are using it efficiently to enable correct ID Badge access levels.

4. To obtain a leavers list from ESR and of staff leavers and provide this to the SERCO helpdesk with a monthly list of unused keri cards, for cards that have not been used for 90 days or more. Also, as part of this task to monitor and audit the Help Desk that the process is up to date and running efficiently.

5. To constantly monitor and follow-up on routine daily activities and respond proactively to any system faults identified before they become actual failures reported into Helpdesk by users.

6. To carry out a morning visit to the SERCO helpdesk to understand any concerns from the previous night as well as any outstanding concerns.

continued in the attached JD


This advert closes on Sunday 6 Oct 2024

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