PT Business Support Assistant/Admin - SEN Communications
| Posting date: | 17 September 2024 |
|---|---|
| Salary: | £12.00 to £12.00 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 16 October 2024 |
| Location: | Ellesmere Port, Cheshire, CH65 0BE |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Cheshire W 5254884 |
Summary
What's involved with this role:
Temporary PT Business Support Assistant/Admin - SEN Communications
Job Ref: Cheshire W 5254884
Pay Rate: £12.00 per hour PAYE
Hours per week: 22.50 specific days and hours TBC
Role Length: This opening assignment is for 2-3 months
City: Ellesmere Port, Cheshire
Enhanced DBS disclosure required for this role
The post holder will provide business and communication support within the SEN team. The post holder will work alongside the Communications Officer to respond and deliver all communications in timely effective manner.
Key Responsibilities:
Receive and action requests for services via email, telephone, post or face to face, determining their importance and priority responding directly where possible or in the case of sensitive or complex requests, refer these to a more senior colleague thereby ensuring that service needs are met, and business levels are maintained.
Respond to all internal and external communications sensitively, diplomatically and using discretion to provide up to date, constant and accurate advice, guidance and information in accordance with relevant regulations, policies and procedures, to ensure standards are maintained and business needs are met.
Support the Communications Officer with routine communications and administration tasks.
Develop and maintain relationships with key partners to ensure effective communication and systemic working practices.
Undertake activities connected with supporting the work of the team ensuring they are properly operated to achieve optimum efficiency and effectiveness.
Input to and update service all communications undertaken on the appropriate systems.
Ensuring all relevant members of the team are made aware of any communications. Maintain a log of all communications received and their outcomes.
Qualifications:
A good standard of education to at least GCSE standard in English and Maths (grade 4-9)
Willingness and ability to obtain and/or enhance qualification and training for development in the post.
Skills & Experience:
Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
Experience of providing clear and concise advice to parents, schools and other agencies on sensitive, difficult and confidential issues.
Ability to work well under pressure and accurately to deadlines and internally and externally set performances indicators.
Ability to communicate effectively and provide appropriate advice in relation to the statutory and LA policies and procedures around SEN.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite, Adobe Pro).
Access to a vehicle and full AUK driving licence required.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and exact job title.
To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
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Job Ref: Cheshire W 5254884
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.