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Control Room Operative - Av 42 hours - Nights
| Posting date: | 06 September 2024 |
|---|---|
| Salary: | £14.50 to £14.50 per hour |
| Additional salary information: | 14.5 - 14.5 |
| Hours: | Full time |
| Closing date: | 04 October 2024 |
| Location: | London, E22 |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | SEP20249032 |
Summary
A fantastic opportunity has arisen for a dynamic and enthusiastic Control Room Operative to become part of a team keeping a newly built, high-quality retail and residential development, located in Canary Wharf, safe and secure creating a lasting impression to all in line with customer expectations. You will need to be very much a team player as well as making sure everyone feels valued and able to thrive in line with site vision to create a truly vibrant destination and inclusive community.
Information:
Position: Control Room Operative
Location: London (E22)
Pay Rate: £14.50 per hour
Hours: 42 hours per week
Shifts: 4 on 4 off Nights
Job Requirements:
SIA DS Licence required
SIA CCTV Licence required
Strong IT ability – including Excel, Word, Outlook
Excellent written communication and interpersonal skills
Good knowledge of local area
Excellent levels of customer service at all times
Demonstrated ability to think and act quickly in emergencies or under pressure
To have a smart appearance befitting the company
Good organisational skills, flexibility, and reliability
First Aid trained is a bonus
Be fully aware of current CCTV policies and data protection requirements
Job Responsibilities:
The officer at all times, carry out their duties and responsibilities to comply with policies/procedures.
To respond to all incidents, taking ownership of the situation through to its natural conclusion to both client and management satisfaction.
Nature good relationships with all stakeholders
Effective communication with the Control Room Manager and Duty security manager and escalate any issues as required or necessary.
Carry out varying administrative tasks as directed by the management team.
Action access control requests from the Intercom at varying entry points on the estate.
Maintain the daily occurrence log (DOB) to ensure all incidents and occurrences are up to date.
Be conversant with all life safety systems and assist in responding to all emergencies promptly.
To ensure the site is the best residential scheme in Canary Wharf, ensuring all colleagues are ambassadors of the vision of the site and CIS Security.
Ensure officers are on post and that positions are not down manned without authorisation.
Follow protocols for maintain the security of the Fire Command Centre and its facilities.
At all times the post holder must maintain and respect the security and sensitivity of the service. Comply with the adopted Code of Practice and service operational procedures at times, breaches of which will result in disciplinary action being taken.
Any other duties which are equal or similar to the responsibility level and the grade of the post.
Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative.
Action and communicate fire alarms as received in the fire command centre
Operationally assist and support the Security Team as required - Organise Security to attend to alarm activations and incidents on shift.
Ensure a thorough handover is conducted with the FCC officer of the previous shift.
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
Information:
Position: Control Room Operative
Location: London (E22)
Pay Rate: £14.50 per hour
Hours: 42 hours per week
Shifts: 4 on 4 off Nights
Job Requirements:
SIA DS Licence required
SIA CCTV Licence required
Strong IT ability – including Excel, Word, Outlook
Excellent written communication and interpersonal skills
Good knowledge of local area
Excellent levels of customer service at all times
Demonstrated ability to think and act quickly in emergencies or under pressure
To have a smart appearance befitting the company
Good organisational skills, flexibility, and reliability
First Aid trained is a bonus
Be fully aware of current CCTV policies and data protection requirements
Job Responsibilities:
The officer at all times, carry out their duties and responsibilities to comply with policies/procedures.
To respond to all incidents, taking ownership of the situation through to its natural conclusion to both client and management satisfaction.
Nature good relationships with all stakeholders
Effective communication with the Control Room Manager and Duty security manager and escalate any issues as required or necessary.
Carry out varying administrative tasks as directed by the management team.
Action access control requests from the Intercom at varying entry points on the estate.
Maintain the daily occurrence log (DOB) to ensure all incidents and occurrences are up to date.
Be conversant with all life safety systems and assist in responding to all emergencies promptly.
To ensure the site is the best residential scheme in Canary Wharf, ensuring all colleagues are ambassadors of the vision of the site and CIS Security.
Ensure officers are on post and that positions are not down manned without authorisation.
Follow protocols for maintain the security of the Fire Command Centre and its facilities.
At all times the post holder must maintain and respect the security and sensitivity of the service. Comply with the adopted Code of Practice and service operational procedures at times, breaches of which will result in disciplinary action being taken.
Any other duties which are equal or similar to the responsibility level and the grade of the post.
Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative.
Action and communicate fire alarms as received in the fire command centre
Operationally assist and support the Security Team as required - Organise Security to attend to alarm activations and incidents on shift.
Ensure a thorough handover is conducted with the FCC officer of the previous shift.
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.