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Digital Engagement Officer

Job details
Posting date: 30 August 2024
Salary: £34,980 to £39,396 per year
Hours: Full time
Closing date: 13 September 2024
Location: Westminster, London, SW1A 0AA
Company: House of Commons
Job type: Contract
Job reference: 5738_1725023111

Summary

House of Commons

The House of Commons a unique and exciting place to work right at the heart of the UK's thriving democratic system. 

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

  • 30 days' annual leave (increasing to 35 days after first full leave year).
  • Civil Service pension with an average employer contribution of 27%.
  • Access to training and development.
  • Flexible working.
  • Interest free season ticket loan and bicycle loan.

Introduction

You will be working in the Select Committee Team (SCT), supporting the work of the House of Commons Select Committees. Select committees are cross-party groups of MPs who examine government policy and spending.

This post is part of SCT Communications. We are a team of communications, digital and engagement professionals that provides a dedicated service to around 30 select committees.

The Role

Working in the Digital and Publishing team as a Digital Engagement Officer, you will support Digital Account Managers to deliver digital content and engagement strategies for select committees. You will understand the needs of different select committees and which platforms and channels to use to reach their audiences.

Some of the responsibilities for this role include:

  • Support the planning and delivery of digital campaigns, contributing to shared content calendars and planning sessions.
  • Account manage a small number of committees in relation to digital content, engagement and publishing, including taking responsibility for content calendars.
  • Create and publish digital content to committee channels to best practice standards and house style guides, including updating web pages, news stories, and posting to social media channels.
  • Produce creative digital content for committee channels, including graphics and short videos.
  • Support the evaluation of digital campaigns, actively contributing to team content and campaign analyses and sharing lessons learned.

Skills and Experience

To be successful in this role you will demonstrate:

  • Experience supporting the day-to-day management of social media channels including scheduling, posting and monitoring and the ability to evaluate content strategies
  • Experience of applying an audience/user-centric approach to digital communications work, including using analytics and user research and applying digital best practice.
  • Understanding of digital community management including driving engagement and audience growth online.
  • Excellent verbal and written communications skills including a proven ability to adapt messages for different audiences.
  • Proven ability to work successfully across different workstreams, managing time effectively and resolving conflicting priorities to meet deadlines.
  • Ability to work effectively within a team including with colleagues at different levels.

Next Steps and Additional Information

Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 2, 3 and 6 in the Job Description.

Please note that you may be asked to complete a test or prepare a presentation during this process. Further information will be provided in due course.

More information on the role and the full criteria can be found in the Job Description.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

Contact Details

For more information about the role, or for an informal chat, please contact Mary Caple,

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.