Head of Biomedical Operations
| Posting date: | 23 August 2024 |
|---|---|
| Salary: | £75,000.00 to £85,000.00 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 21 September 2024 |
| Location: | Hybrid – Home/ Harlow/Hemel Hempstead. Site travel required in accordance with business needs., CM1 1QH |
| Company: | Sodexo Ltd |
| Job type: | Permanent |
| Job reference: | SDX/TP/196371/HC |
Summary
MTS Health (part of Sodexo Health and Care) have an exciting opportunity for a dynamic highly experienced person to become our Head of Biomedical Operations to lead our Operational business delivering Medical Device Maintenance and Management services to our customers.
You will be responsible for further developing and delivering a comprehensive medical device service delivery function, ensuring compliance with both quality standards and customer expectations.
You will oversee the site delivery working closely with our Team Leaders and Customer Services/Administration team and will work closely with our Head of Quality and Performance to ensure operational excellence, compliance, and continuous improvement overseeing the training and competencies of our engineering teams.
Above all you will play a key role in managing and developing customer relationships. You will do this by immediately understanding the requirements of our clients and ensuring that their expectations are always met or exceeded.
By joining Sodexo, you will be part of something greater, working in an environment that fosters innovation and supports your professional growth. Become a valued member of our team, where you can act with purpose in an industry that allows you to make a difference to positive patient outcomes !
Our services are critical to patient safety and outcomes.
MAIN RESPONSIBILITIES
- Have day to day responsibility for the company Biomedical Engineering services. This will include both biomedical engineers and administration staff
- Proactively advise Client organisations with their medical devices strategy drawing on our highly regarded advisory expertise where appropriate
- The overall responsibility of staff development and training requirement to advance their development including managing our apprentice and intern programmes
- Manage the revenue and associated costs relating to each biomedical engineering contract.
- Manage budgets with a focus on both good service quality, innovation and efficiencies both to the business and our customers
- Lead on Health and Safety for the Biomedical Engineering Team and Zero Harm Mindset
- Ensure that the service provided is regulatory compliant and produce monthly KPI reports to evidence all service delivery
- Oversee the e-Quip Asset Management system for the Biomedical Engineering team introducing innovation to drive efficiency
- Support new bids and improvement initiatives
THE IDEAL CANDIDATE
To be successful in this role you will already have a solid technical and managerial background in the field of biomedical engineering in both community and acute settings. A passion for quality and continuous improvement is essential. You will have a proven track record of successfully managing operations against an agreed specification and the strong leadership qualities needed to seize the initiative and drive results. You will have experience of Quality processes / systems but most importantly be able to embed quality at every level in to our business
When our clients need an expert, you will be the go-to person, so a strong on-site presence is essential, therefore you must have the flexibility to regularly travel to create on-site engagement with customers and MTS teams.
It is essential that you also have:
- The ability to manage and motivate large multi skilled teams
- Sound educational background to Degree level or equivalent
- Professionally qualified (I.Eng, C.Eng) or willing to work towards registration
- Excellent interpersonal skills and the ability to communicate effectively with customers, suppliers, clients and internal team members at all levels of the business including the Sodexo
- High level of knowledge and use of excel (Pivot tables etc) as well as communicate to a high standard and accuracy in Outlook and Word
- Experience with using equipment management databases and associated data analysis
- Strong financial awareness and management with great PC skills
- Excellent communication skills with the ability to influence key decision makers
- Proven ability to plan and achieve results in difficult situations and in limited timeframe.
- Proven experience of managing employees, addressing performance issues effectively and motivating to maximise engagement
- The ability to robustly deliver continuous improvement and change where necessary.
- Proven experience of holding others accountable for high performance – setting high standards and expectations of others and the ability to challenge the status quo
- Ability to identify new opportunities and work as part of the Senior Management team to create growth
WHAT WE OFFER
Working with MTS as part of the Sodexo family is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer a salary of between £75,000 and £85,000 and plus access to a range of excellent benefits including:
- An array of benefits – including optional Private Medical Insurance (PMI), dental cover, gym memberships, and various retail / hospitality discounts
- Employer pension contribution
- Life assurance
For more information on all the great benefits Sodexo offer to support you and your loved ones, check out the attached Benefits Guide at the bottom of this advert!
By joining Sodexo, you will be part of something greater, working in an environment that fosters innovation and supports your professional growth. Become a valued member of our team, where you can act with purpose and thrive.
Lead with empathy. Belong in Health and Care.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.