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Business Support Administrator - HMP Millsike
| Posting date: | 19 August 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 18 September 2024 |
| Location: | YO41 1PS |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 59745 |
Summary
Business Operations Administrator - HMP Millsike
Salary: £26,359
Delivering the exceptional, every day
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our culture - our core values and how we behave:
We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.
We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.
Job objectives and responsibilities
Working as a Business Operations Administrator your role will include organise, producing and maintaining accurate records for area of work
Maintaining diaries; arrange appointments, meetings, travel and accommodation as required.
Screen incoming communications, answer routine questions, take messages and/or refer on to internal contact.
Produce and distribute, as required, documents and information, often of a confidential and sensitive nature, in a timely manner consistent with company standards of efficiency and accuracy.
Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily.
Take minutes of meetings and circulate agendas so that contents of meetings are accurately recorded and circulated, and participants and others informed.
Provide information to payroll, including absence, hours worked, starters and leavers and contractual changes to ensure staff are paid accurately to timescale. Work with managers within the business to rectify issues, discrepancies with the variance report.
Person Specification
We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government's drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.
Essential
-Excellent Communicator, both written and oral
-Attain Enhanced Level 2 Ministry of Justice Vetting Clearance and Enhanced DBS
-Relevant previous experience in an administrative role handling sensitive and confidential information.
-Clear communicator with a good standard of verbal and written English.
-Skilled at taking notes and compiling meeting minutes.
-Intermediate or better IT Skills: Proficient and confident using Microsoft Excel, Word, and Outlook.
Desirable
-Experience within the custodial setting would be an advantage.
-Qualifications or accreditation to Level 2 or above: CSE - grade 1, GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C, intermediate apprenticeship, level 2 NVQ, Award, Certificate or Diploma
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
Salary: £26,359
Delivering the exceptional, every day
Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our culture - our core values and how we behave:
We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.
We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
Our diversity makes us stronger: we are immensely proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.
Job objectives and responsibilities
Working as a Business Operations Administrator your role will include organise, producing and maintaining accurate records for area of work
Maintaining diaries; arrange appointments, meetings, travel and accommodation as required.
Screen incoming communications, answer routine questions, take messages and/or refer on to internal contact.
Produce and distribute, as required, documents and information, often of a confidential and sensitive nature, in a timely manner consistent with company standards of efficiency and accuracy.
Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily.
Take minutes of meetings and circulate agendas so that contents of meetings are accurately recorded and circulated, and participants and others informed.
Provide information to payroll, including absence, hours worked, starters and leavers and contractual changes to ensure staff are paid accurately to timescale. Work with managers within the business to rectify issues, discrepancies with the variance report.
Person Specification
We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government's drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.
Essential
-Excellent Communicator, both written and oral
-Attain Enhanced Level 2 Ministry of Justice Vetting Clearance and Enhanced DBS
-Relevant previous experience in an administrative role handling sensitive and confidential information.
-Clear communicator with a good standard of verbal and written English.
-Skilled at taking notes and compiling meeting minutes.
-Intermediate or better IT Skills: Proficient and confident using Microsoft Excel, Word, and Outlook.
Desirable
-Experience within the custodial setting would be an advantage.
-Qualifications or accreditation to Level 2 or above: CSE - grade 1, GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C, intermediate apprenticeship, level 2 NVQ, Award, Certificate or Diploma
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.