Warning
This job advert has expired and applications have closed.
HR Service Delivery Manager
| Posting date: | 16 August 2024 |
|---|---|
| Salary: | £37,108 per year |
| Hours: | Full time |
| Closing date: | 02 September 2024 |
| Location: | Edinburgh, Scotland |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Scottish Courts and Tribunal Service |
| Job type: | Permanent |
| Job reference: | REQ00572 |
Summary
As HR Service Delivery Manager, you will manage the HR Administration function and team (1 HR Officer and 5 HR Administrators). You will oversee that the HR Administration team provides accurate contracts administration and strong customer service.
Providing support to the Strategic Partner: HR Operations, you will ensure the HR Administration team meets Service Level Agreements (SLA) and Key Performance Indicators (KPI), adheres to SCTS policies and supports the transformation of people systems.
As an experienced people manager, you will drive the team to perform at a high standard whilst constantly reviewing and identifying areas of development and improvement in processes and individuals within the team.
As a confident and engaging HR Service Delivery Manager, you will be able to build strong relationships with a wide range of internal and external stakeholders and, using a range of communication methods to offer people systems, administration and pensions advice to our customers.
Providing support to the Strategic Partner: HR Operations, you will ensure the HR Administration team meets Service Level Agreements (SLA) and Key Performance Indicators (KPI), adheres to SCTS policies and supports the transformation of people systems.
As an experienced people manager, you will drive the team to perform at a high standard whilst constantly reviewing and identifying areas of development and improvement in processes and individuals within the team.
As a confident and engaging HR Service Delivery Manager, you will be able to build strong relationships with a wide range of internal and external stakeholders and, using a range of communication methods to offer people systems, administration and pensions advice to our customers.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.