Operational Support Officer - Immigration Enforcement
| Posting date: | 12 August 2024 |
|---|---|
| Salary: | £28,000 to £29,400 per year |
| Additional salary information: | Additional allowances of up to 24.58% is applicable on this role (see Further Information for more details). |
| Hours: | Full time |
| Closing date: | 27 August 2024 |
| Location: | Colwyn Bay |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 365066/1 |
Summary
You will be working as part of the North Wales Immigration Enforcement within the Immigration Compliance and Enforcement (ICE)/Reporting and Offender Management (ROM) Command.
There is a greater operational emphasis, responsibility, and contribution to Immigration Enforcement’s priorities. If you are an individual who is adaptable to change, flexible and thrives on challenge then you are encouraged to apply.
The Operational Support team provides professional operational and administrative support to the management team and Immigration Officers.
As an Operational Support Officer, you will have the chance to build your skills by taking on a variety of responsibilities. You will be expected to build strong and effective working relationships with a wide range of internal and external stakeholders, for example, police, social services, probation, internal partners and our customers. The roles require the successful candidate to have good people and customer service skills as well as working well as part of a team.
We are looking for candidates with the ability to meet deadlines and who have excellent attention to detail, along with organisational skills and a willingness to learn.
This is an exciting opportunity for the right candidates to develop and embed a wide range of people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support staff and senior managers in delivery.
You will form part of the Immigration Enforcement team where you will be supporting Immigration officers with their day to day operational work and the management team by providing updated information.
The Operational Support Officer role is a fast-moving, reactive environment, requiring strong organisational and management skills, as well as being able to make quick well-judged decisions.
The successful candidate will be required to work across all immigration streams including:
• Providing operational support to Immigration Officers.
• Business support; point of contact for accommodations, business vehicles, uniform, stationery.
• Providing administrative support to the Reporting Teams.
• Interaction with customers and internal stakeholders (this will also include the detention management processes).
In addition, you will be required to assist the ROM Team who are responsible for the attendance and management of a large number of Immigration offenders, who, due to their current circumstances and conditions of their Immigration bail are required to maintain contact with the Home Office. This will involve occasional travel to designated reporting centres in the North Wales area.