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Customer Support Executive

Job details
Posting date: 09 August 2024
Salary: £22,000 to £25,000 per year
Hours: Full time
Closing date: 08 September 2024
Location: MK43 0BT
Remote working: On-site only
Company: Osborne Appointments
Job type: Permanent
Job reference: 40372-9614

Summary

Role: Customer Support Executive

Location: Cranfield – must have own transport due to location!

Hours: Mon – Fri 9am – 6pm. Hybrid working

Salary: £22,000 - £25,000

I am looking for an enthusiastic Customer Support Executive to provide a high level of customer support and assistance for our clients at all stages of their customer journey.

What’s in it for you?

• Free parking

• Access to Perkbox (discount cinema tickets, tastecard etc)

• Pension

• Work from home 2 days a week

• Regular ‘paid for’ work socials

• Commission OTE 3-5K a year on average

What will you be doing in the customer support executive role?

• Assisting clients in the initial set up and start their coaching process.
• Handling inquiries through incoming calls/emails
• Contacting clients to check in with their progress.
• Being the main point of contact for your allocated clients to support.

What we would like from you:

• Previous experience in office-based customer support
• Good IT skills & experience with Microsoft Office products
• Excellent verbal and written English communications skills
• Good interpersonal and client relationship skills
• Ability to operate in a lively and fast-paced environment
• Time management, organisation, and planning skills

BEDFORDPERM

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.