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Caretaker
| Posting date: | 02 August 2024 |
|---|---|
| Salary: | £26,093.00 per year |
| Hours: | Full time |
| Closing date: | 11 August 2024 |
| Location: | Teddington, South West London |
| Remote working: | On-site only |
| Company: | Richmond Housing Partnership (RHP) |
| Job type: | Permanent |
| Job reference: |
Summary
In your role you’ll:
• maintain a clean, tidy and safe estate for our customers.
• make sure communal repairs and other issues are reported quickly.
• keep customers safe by spotting hazards and following procedures.
• deliver excellent customer service by proactively scanning the landscape for ideas to improve our services and estates, for example by removing graffiti, carrying out deep cleans and litter picking.
• prevent anti-social behaviour, like vandalism and noise nuisance by having a presence on estates.
• be safety-conscious doing your job, with things like climbing stairs and stepladders and lifting or carrying We’re looking for someone with experience of:
• delivering brilliant customer service
• cleaning and handling cleaning materials safely
It’d blow us away if you had:
Full driving license
Good IT skills
The key behaviours we expect in the role include:
• Role modelling our values: We know our stuff / We make it happen / We care.
• Demonstrating inclusive behaviours, respecting and embracing difference and listening to other people’s unique perspective.
• Communicating passionately and authentically across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
• resolving issues by being open to new ideas and being flexible and willing to try different things.
• taking pride in being organised, so you can deliver your promises on time.
• being a great team player and working collaboratively with people to make things better.
• being the best version of yourself in every situation and showing resilience even when it’s tough.
• remaining curious to find better ways of working to improve the customer experience.
• seizing opportunities by being brave and stepping outside of your comfort zone
• holding your hands up if you make a mistake and quickly re-focusing to put things right.
• building trust by doing what you say you will.
• maintain a clean, tidy and safe estate for our customers.
• make sure communal repairs and other issues are reported quickly.
• keep customers safe by spotting hazards and following procedures.
• deliver excellent customer service by proactively scanning the landscape for ideas to improve our services and estates, for example by removing graffiti, carrying out deep cleans and litter picking.
• prevent anti-social behaviour, like vandalism and noise nuisance by having a presence on estates.
• be safety-conscious doing your job, with things like climbing stairs and stepladders and lifting or carrying We’re looking for someone with experience of:
• delivering brilliant customer service
• cleaning and handling cleaning materials safely
It’d blow us away if you had:
Full driving license
Good IT skills
The key behaviours we expect in the role include:
• Role modelling our values: We know our stuff / We make it happen / We care.
• Demonstrating inclusive behaviours, respecting and embracing difference and listening to other people’s unique perspective.
• Communicating passionately and authentically across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
• resolving issues by being open to new ideas and being flexible and willing to try different things.
• taking pride in being organised, so you can deliver your promises on time.
• being a great team player and working collaboratively with people to make things better.
• being the best version of yourself in every situation and showing resilience even when it’s tough.
• remaining curious to find better ways of working to improve the customer experience.
• seizing opportunities by being brave and stepping outside of your comfort zone
• holding your hands up if you make a mistake and quickly re-focusing to put things right.
• building trust by doing what you say you will.