Operations Manager
Posting date: | 29 July 2024 |
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Hours: | Full time |
Closing date: | 05 August 2024 |
Location: | Birmingham, West Midlands, B11 2FE |
Company: | Manpower UK Limited |
Job type: | Temporary |
Job reference: | BBBH231048_1722240103 |
Summary
Manpower are looking for an experienced Operations Manager to work for our national client based in Tyseley, Birmingham.
Monday - Friday
09:00 - 17:00 (hours can vary to support business needs)
Salary to be discussed at interview stage based on experience
Main Duties:
- Develop and implement account strategy for growth
- Develop, input and support plans for ongoing contract retention and growth
- Development of team through objective setting and regular reviews
- Input and development of budget setting, targeting and performance monitoring
- Consistently ensure compliance with all applicable legislation and client standards
- Develop and maintain customer relationships in line with a partnership approach
- Involvement in supplier selection and management to ensure delivery of performance standard to include internal/external bench marking on costs and services
- Work in conjunction with the business development team and other available resources to create value services propositions for new business opportunities
- To align and deliver profit and loss/budgetary objectives with financial performance delivery
- Ensure high level of inventory accuracy throughout operation through the application of best practice inventory processes
- Responsible for recruitment and selection of all direct reports
- Ensure accident and incident investigations are carried out in a timely fashion and escalated as appropriate
Accountability:
- Strategy (approximately 45% of time spent)
- People (approximately 35% of time spent)
- Governance (approximately 20% of time spent)
Requirements:
- Proven experience working at a management level within the logistics/distribution/supply chain industry
- Awareness of differing commercial mechanisms and the implications of these
- The knowledge and ability to develop and design commercial frameworks
- Financial awareness and experience of dealing with differing charging mechanisms
- Understanding of P&L and how KPI's affect profits
- Purchasing and procurement knowledge
- Good understanding of Health & Safety legislation's
- Strong system knowledge including WMS and Microsoft Office applications
- Project Management
- Team motivation
- Team development and succession planning
- People focused: empathy, engagement and development, sensitive to cultural/ethical issues
- Effective problem solver
- Be approachable
- Negotiation skills
- Proven ability to build, develop and lead effective teams
- Excellent communication (both written and verbal)
- Proven people management skills, including performance management and dealing with complaints
If you have the above experience and are looking for a new challenge, please apply now with an updated CV. You can also email with your CV and cover letter