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Operations Manager

Job details
Posting date: 29 July 2024
Hours: Full time
Closing date: 05 August 2024
Location: Birmingham, West Midlands, B11 2FE
Company: Manpower UK Limited
Job type: Temporary
Job reference: BBBH231048_1722240103

Summary

Manpower are looking for an experienced Operations Manager to work for our national client based in Tyseley, Birmingham.

Monday - Friday
09:00 - 17:00 (hours can vary to support business needs)
Salary to be discussed at interview stage based on experience

Main Duties:

  • Develop and implement account strategy for growth
  • Develop, input and support plans for ongoing contract retention and growth
  • Development of team through objective setting and regular reviews
  • Input and development of budget setting, targeting and performance monitoring
  • Consistently ensure compliance with all applicable legislation and client standards
  • Develop and maintain customer relationships in line with a partnership approach
  • Involvement in supplier selection and management to ensure delivery of performance standard to include internal/external bench marking on costs and services
  • Work in conjunction with the business development team and other available resources to create value services propositions for new business opportunities
  • To align and deliver profit and loss/budgetary objectives with financial performance delivery
  • Ensure high level of inventory accuracy throughout operation through the application of best practice inventory processes
  • Responsible for recruitment and selection of all direct reports
  • Ensure accident and incident investigations are carried out in a timely fashion and escalated as appropriate

Accountability:

  • Strategy (approximately 45% of time spent)
  • People (approximately 35% of time spent)
  • Governance (approximately 20% of time spent)

Requirements:

  • Proven experience working at a management level within the logistics/distribution/supply chain industry
  • Awareness of differing commercial mechanisms and the implications of these
  • The knowledge and ability to develop and design commercial frameworks
  • Financial awareness and experience of dealing with differing charging mechanisms
  • Understanding of P&L and how KPI's affect profits
  • Purchasing and procurement knowledge
  • Good understanding of Health & Safety legislation's
  • Strong system knowledge including WMS and Microsoft Office applications
  • Project Management
  • Team motivation
  • Team development and succession planning
  • People focused: empathy, engagement and development, sensitive to cultural/ethical issues
  • Effective problem solver
  • Be approachable
  • Negotiation skills
  • Proven ability to build, develop and lead effective teams
  • Excellent communication (both written and verbal)
  • Proven people management skills, including performance management and dealing with complaints

If you have the above experience and are looking for a new challenge, please apply now with an updated CV. You can also email with your CV and cover letter