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GMCR Product Lead
| Posting date: | 25 July 2024 |
|---|---|
| Salary: | £43,742.00 to £50,056.00 per year |
| Additional salary information: | £43742.00 - £50056.00 a year |
| Hours: | Full time |
| Closing date: | 08 August 2024 |
| Location: | Manchester, M1 3BN |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | I9236-24-0089 |
Summary
Key Responsibilities Information and Analysis Act as a product specialist for the GM Care Record, understanding user needs and behaviours Understand and apply knowledge of IT clinical systems Receive, analyse, and interpret highly complex technical documentation, relaying potential issues and impacts to stakeholders and end users. Troubleshoot any issues, feed into project plans and ensure lessons learnt are captured Support projects with user engagement, understanding of how and when the product is used, UX design approaches, and basic technical understanding. Compile and analyse monthly system utilisation reports, distribute to service leads, the management team and GMCR Locality Groups, identifying any issues or trends that require remedial action. Act as a locality system administrator, overseeing the authorising and creating of user accounts. Advise on the creation of Role Based Access Controls. Conduct research on how users utilize and enjoy the product and functionality. Insight into user feedback what works and what does not / which product functionalities are needed and which are not Testing and Training Contribute to creation and maintenance of a library of training materials for a wide range of functionality tailored to specific end user groups, including written and multimedia guides and training. Co-ordinate, plan and deliver training to meet local requirements, accommodating system users availability and learning preferences. Perform complex end user testing to enable the safe and effective implementation of system upgrades and new functionality