Front of House Security Officer - Sancroft
Posting date: | 24 July 2024 |
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Salary: | £14.85 to £14.85 per hour |
Hours: | Full time |
Closing date: | 31 July 2024 |
Location: | 10-15 Newgate Street, Sancroft, EC1A 7HD |
Remote working: | On-site only |
Company: | Ward Security |
Job type: | Permanent |
Job reference: |
Summary
The ideal candidate will possess the skills to deliver an effective and efficient service to the client.
The position requires you to have a high level of self-presentation, customer service & communication skills are essential along with a positive/helpful attitude.
Position: Front of House Security Officer
Pay rate: £14.85 per hour
Shift Pattern: 4 on, 4 off, (days, nights)
Location: 10-15 Newgate Street, Sancroft, EC1A 7HD
Must have:
• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Receptionist, Front of the House Officer, or similar role (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Cooperate Security (min 1year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment
Duties:
• Duties:
• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• FCC duties
• Loading bay duties (as of when needed)
• To carry out building patrols
• OOH reception duties
• Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Who We Are:
Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1000+ of our amazing people operating nationally.
We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”.
Why Work For Us?
Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.
We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online e-learning, and development programmes for a career path.
To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Proud member of the Disability Confident employer scheme