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Front of House Security Officer - 55 hours per week - Monday to Friday
| Posting date: | 06 September 2024 |
|---|---|
| Salary: | £44,000.00 per year |
| Additional salary information: | 44000 - 44000 |
| Hours: | Full time |
| Closing date: | 04 October 2024 |
| Location: | Central London, EC2N 4AY |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | SEP20248899 |
Summary
Do you have a 5-star flair in hospitality! Are you passionate about service? Do you want to work for a company that appreciates what you do? If so, we are looking for you!
We are recruiting for 5* Front of House Security Officer who will be responsible for the security, safety and welfare of occupiers, visitors, and assets at one of our?commercial skyscrapers in London. It stands 230 metres tall including its 28-metre mast making it the second tallest building in the City of London. Our standards are high, but your future will be rewarded!
Information:
Position: Front of House Security Officer
Location: Central London (EC2N)
Pay: £44,000 per annum
Hours: 55 hours per week
Shifts: Days - Monday to Friday
Job Requirements:
SIA licence required
Experience in high end corporate front of house, corporate security, or concierge services
IT Literate - Good understanding of access control systems, visitor management systems and IT systems/programmes i.e., Microsoft Office for emails
Excellent written and verbal communication skills as well as customer service
Must have an excellent command of English Language
Reliable, Responsible and Punctual
A friendly, professional, courteous, and outgoing character
To always take pride in your appearance, ensuring immaculate presentation
Flexible in the approach to daily duties and additional events when held on site.
Be confident you can undertake 100% of all specific duties
Be able to provide all the documentation and vetting information requested
Job Summary:
Meeting and greeting occupiers in reception, providing a warm 5-star greeting, ensuring occupiers receive VIP treatment.
To ensure the security and safety all of guests who enter the building.
Front of House staff need to be the part of the team that is the face of the companies we represent.
To ensure guests and visitors are given an excellent standard of greeting and care whilst in the building.
To ensure that all business needs are met, and that the company’s reputation is enhanced through the provision of exemplary reception, bookings, security, and concierge services.
To be articulate and well informed and to ensure that occupiers’ and visitors’ needs pre-empted, met, and exceeded.
Duties & Responsibilities:
To ensure that all visitors and occupiers are dealt with efficiently and ensure that an exceptional high standard of customer service is always provided, personally taking responsibility for their requests to ensure that they are completed, if not exceeding, their expectations
The role includes you to meet and greet occupiers, patrolling, reception duties, access control, conducting emergency procedures, providing a warm 5-star greeting, ensuring occupiers receive VIP treatment.
To efficiently check in all guests using our visitor management system, ensuring outstanding phone etiquette when announcing guest and/or speaking with occupiers and stakeholders about other matters
To be the main point of contact within the building to all residents.
To embrace our vision by working “outside the box” ensuring an all-round 5* service
To maintain and actively utilise a portfolio of information to assist with occupiers’ queries, such as transport, restaurants, and shops
Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions
To be responsible for the upkeep and cleanliness of your allocated area
To work alongside the Coffee shop provider in FOH and assist with general housekeeping duties of their area as and when required
To assist in any other reasonable duties as required
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
We are recruiting for 5* Front of House Security Officer who will be responsible for the security, safety and welfare of occupiers, visitors, and assets at one of our?commercial skyscrapers in London. It stands 230 metres tall including its 28-metre mast making it the second tallest building in the City of London. Our standards are high, but your future will be rewarded!
Information:
Position: Front of House Security Officer
Location: Central London (EC2N)
Pay: £44,000 per annum
Hours: 55 hours per week
Shifts: Days - Monday to Friday
Job Requirements:
SIA licence required
Experience in high end corporate front of house, corporate security, or concierge services
IT Literate - Good understanding of access control systems, visitor management systems and IT systems/programmes i.e., Microsoft Office for emails
Excellent written and verbal communication skills as well as customer service
Must have an excellent command of English Language
Reliable, Responsible and Punctual
A friendly, professional, courteous, and outgoing character
To always take pride in your appearance, ensuring immaculate presentation
Flexible in the approach to daily duties and additional events when held on site.
Be confident you can undertake 100% of all specific duties
Be able to provide all the documentation and vetting information requested
Job Summary:
Meeting and greeting occupiers in reception, providing a warm 5-star greeting, ensuring occupiers receive VIP treatment.
To ensure the security and safety all of guests who enter the building.
Front of House staff need to be the part of the team that is the face of the companies we represent.
To ensure guests and visitors are given an excellent standard of greeting and care whilst in the building.
To ensure that all business needs are met, and that the company’s reputation is enhanced through the provision of exemplary reception, bookings, security, and concierge services.
To be articulate and well informed and to ensure that occupiers’ and visitors’ needs pre-empted, met, and exceeded.
Duties & Responsibilities:
To ensure that all visitors and occupiers are dealt with efficiently and ensure that an exceptional high standard of customer service is always provided, personally taking responsibility for their requests to ensure that they are completed, if not exceeding, their expectations
The role includes you to meet and greet occupiers, patrolling, reception duties, access control, conducting emergency procedures, providing a warm 5-star greeting, ensuring occupiers receive VIP treatment.
To efficiently check in all guests using our visitor management system, ensuring outstanding phone etiquette when announcing guest and/or speaking with occupiers and stakeholders about other matters
To be the main point of contact within the building to all residents.
To embrace our vision by working “outside the box” ensuring an all-round 5* service
To maintain and actively utilise a portfolio of information to assist with occupiers’ queries, such as transport, restaurants, and shops
Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
To always ensure great teamwork both within and outside the department, always demonstrating a “can do” approach and solutions
To be responsible for the upkeep and cleanliness of your allocated area
To work alongside the Coffee shop provider in FOH and assist with general housekeeping duties of their area as and when required
To assist in any other reasonable duties as required
Benefits:
Health care plan (HSF)
Perk Box (HSF) – discounts & offers from cinema tickets to days out
Cycle to work scheme
Tailed Site Uniform
First class training allowing you to develop your skills
A view for career development
Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.