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Senior Medicines Advice (MA) Pharmacist NHS SPS MA Service/Digital

Job details
Posting date: 22 July 2024
Salary: £50,952.00 to £57,349.00 per year
Additional salary information: £50952.00 - £57349.00 a year
Hours: Full time
Closing date: 12 August 2024
Location: Liverpool, L69 3GF
Company: NHS Jobs
Job type: Permanent
Job reference: C9287-24-1465

Summary

JOB SUMMARY: Develops and delivers a programme of work supporting the MA team to improve legacy material and create new website content. Achieves this by working closely with the SPS Digital Team, by applying an agile approach, and through reference and application to NHS Digital and aligned gov.uk content standards. Uses business intelligence (BI) and analytics to identify trends and priority areas for MA content improvement. Applies best practice principles to MA content using the existing site features. Helps identify unmet user need that could be improved through further feature development. Acts as the inhouse expert for the MA team on digital features available and their appropriateapplication for development and delivery of SPS resources. KEY RESPONSIBILITIESLeadership responsibilitiesThe post-holder will support delivery of a transformation plan for the NHS SPS MA service which includes Information & resources, and either the clinical enquiry or Regional Medicines Optimisation Committee Support Services for England. The post holder will work in collaboration with peers and under the direction of the relevant Associate Hub, and Hub Leads for these functions. The post-holder will: Support the implementation of strategies and plans for the NHS SPS MA Service for England. Provide medicines advice in line with governance arrangements for the SPS MA Service for England that enable and assure delivery against the NHS SPS service specification as commissioned by NHSEI. Support the transformation of SPS MA Service for England. Maintain a specialist theoretical and practical knowledge of medicines optimisation as it applies across integrated care systems. Where appropriate and under the direction of the Hub Leads or Head of SPS, act as an expert resource nationally for the NHS SPS MA more generally for a range of internal stakeholders Work as part of a high performing team to deliver the agreed strategy for the NHS SPS MA Service for England. Implement and monitor standards for the provision of the MA service in line with national guidelines/specifications to ensure an effective, timely and safe level of service that meet users needs. Undertake coaching, mentoring, and performance management of direct reports. Utilise your expertise to train others to deliver an expert, high quality, effective and stakeholder focused service to all areas of responsibility. Support the NHS SPS MA team to maintain motivation to consistently meet challenging service and transformation targets. Deputise for the Advanced MA Pharmacist as appropriate and when required. Service improvement and management responsibilitiesAcross England the NHS SPS MA Service is provided through a workforce located across different geographical sites which are designated to host the NHS SPS. The post-holder will work collaboratively with other Pharmacy Professionals to achieve the objectives of the MA service. The post-holder will support the scoping, organising and delivering of any changes to service delivery necessary across England in order to meet the ongoing objectives of the SPS MA national service. Finance responsibilitiesThe post-holder will not have budgetary responsibility but will be expected to help ensure that the budgetary sum is managed appropriately in-year by maximising efficiencies wherever possible. The post-holder will be expected to support SPS MA Hub Leads to ensure that future transformation of the NHS SPS MA Service is managed appropriately, both in relation to service development and in relation to financial responsibility. This will include helping to ensure that service transformation objectives are met in a manner which is safe, effective and delivers efficiencies. Research and innovationThe post-holder would be expected to undertake and promote research & development, where such activities support the broader strategic objectives of the SPS MA. They will also be expected to support the development and delivery of innovative approaches to the delivery of the SPS MA Service. This will include the following: Support transformation of the NHS SPS MA Service such that it is provided consistently and equitably across England and is aligned to NHSEI commissioning expectations. Support achieving economies of scale, reduced duplication, and increased ability to meet commissioner and user needs as part of the national NHS SPS specification. Support developing and implementing qualitative and quantitative measures to determine performance against the organisational strategy. Gathering, analysing and critically appraising service data as a crucial component of determining both the baseline state and the success of future transformation plans. Working with SPS MA Hub Leads to ensure appropriate transformation of the SPS MA services. Management responsibilitiesThe post-holder may have line management and oversight responsibility for a small number of pharmacists based in their base centre and staff who deliver elements of this service on other geographical sites which are designated to host elements of the NHS SPS. This may include dealing with difficult situations involving significant changes to the roles and responsibilities of some individuals and as such may require the post-holder to support formal consultation processes where necessary. The post-holder is expected to manage, train, appraise and set direction for pharmacy professional(s). The post-holder will: Directly manage, undertake individual appraisals, and agree objectives. Ensure appropriate supervision of more junior staff within the teams. Participate in, and take responsibility for, regular training of the NHS SPS MA colleagues as appropriate. Directly supervise the work of colleagues, particularly as it pertains to the work of the NHS SPS MA Service Work in a multi-disciplinary way with various stakeholders Information Management skillsThe post holder will be expected to have an intermediate level of proficiency with Microsoft Office software packages. They will also be expected to have an intermediate level of proficiency using other software packages that support efficient, national team operations (e.g. MS Teams, MS OneDrive, MS SharePoint, NHS Futures). They will also be expected to have some familiarity with the bespoke software package, MiDatabank, and to understand the strengths and limitations, as well as to develop and implement its role to enable transformation of t h e NHS SPS Medicines Advice service. The post-holder will support the implementation and maintenance of the digital solution to support operational management of the NHS SPS MA Clinical Enquiry service, as appropriate. They will also be expected to have some familiarity with the operational aspects of developing content for the SPS website. Key working relationships and accountability The post-holder will: Be accountable for their own actions and those of any staff that they line manage. Manage their own work under the direction of the SPS MA Advanced Pharmacist, or SPS MA Associate Hub Leads. Support the transformation of the NHS SPS MA Service. Represent the NHS SPS MA at a range of meetings with stakeholders, commissioners and providers from across the NHS as required. Be expected to act largely independently, with minimum input from senior pharmacists, and to behave and act in a manner consistent with the values of the NHS SPS. Be an expert in the delivery of at least one of the three arms of SPS MA (RMOC, clinical enquiry answering or developing information and resources), and be credible across a wide range of stakeholders, commissioners and providers. Where appropriate and necessary, the post-holder will be expected to provide medicines advice relating to a specialist service. Support the Advanced MA Pharmacist to work with a range of diverse stakeholders across pharmacy and elsewhere; these will be both regional and national colleagues. Such individuals may have different views on how particular projects and pieces of work should be taken forward. They may also have differing agendas and areas of interest. Asserts own view and position assertively and with reference to the problem being addressed. Seeks to find consensus where possible. Knows when to refer to the relevant SPS Advanced MA Pharmacist, or SPS MA (Associate) Hub Lead where appropriate. Maintain concentration for prolonged periods of time, while writing, checking or evaluating information. The post-holder would be expected to deputise for SPS Advanced MA Pharmacist when necessary. Other aspects of the role The post-holder would be expected to have key relationships across the Specialist Pharmacy Service. At time, relationships will be expected with, but not confined to, senior Medicines Optimisation and pharmacy field: NHS SPS Senior Management Team UK Medicines Information Lead specialist clinicians in both primary and secondary care Integrated care Systems NHS England Regional Chief Pharmacists NHS England Regional Medical Directors NHS England Medicines Policy Unit Area prescribing committees NHS Improvement National Safe Medication Practice team