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Reach & Respond Technician
| Posting date: | 19 July 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Up to £23,895 |
| Hours: | Full time |
| Closing date: | 31 July 2024 |
| Location: | TS10 5JR |
| Remote working: | On-site only |
| Company: | Beyond Housing |
| Job type: | Temporary |
| Job reference: | 249767JCP |
Summary
We are on the lookout for a full-time (37 hours) Technician to join our amazing Reach & Respond team based in Recdar for a year. We are looking for somebody who wants to make a positive difference to people’s lives by promoting independence.
What matters to us most is our customers, we believe our colleagues are the key to this, by working collaboratively and being ambitious in our actions we achieve great things for our customers and communities.
What’s in it for you?
Agile working – to give you that positive work life balance
Generous holiday entitlement
Impressive salaries with incremental pay increases for most colleagues
Commitment to paying the Real Living Wage for our staff
Competitive pension scheme with generous employer contributions
Life assurance to look after your loved ones
Health plan
A much needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched)
Cycle to work scheme
Annual cost of living pay rise
Use of a company vehicle.
What you’ll be doing
The right candidate will be able to build strong colleague and customer relationships and be solution focused, as you will be part of a team which makes a difference on a daily basis.
You will undertake installations, removals, programming and maintenance of assistive technology equipment in our customer’s homes enabling them to live a safer independent life.
This will include collecting and maintaining accurate customer information to support a person centred, quality service to our customers; carrying out assessments for customers to advise for the most appropriate Telecare solutions; and always taking a person-centred approach in supporting customers to identify needs and solutions, including referral and signposting to additional services.
This is a great opportunity to be part of a friendly team of individuals who all care passionately for the people they support - always going that extra mile.
Sounds good? Here’s what we need from you…
You will need to have the ability to work collaboratively with colleagues, using your initiative and building strong relationships across the service area and with partner organisations. You will also need to be able to:
Use your own initiative
Exercise a high degree of flexibility
Demonstrate you are computer literate
Use your strong communication and interpersonal skills within the role.
Internal candidates must discuss a secondment with their line manager before applying for this role.
Ashley Smallwood is our Responder Services Team Leader, so if you fancy an informal chat about the role, why not get in touch with her via 07974 034459.
Closing date for applications is Wednesday 31 July 2024, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.
Beyond Housing’s Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email employmentsupport@beyondhousing.co.uk.
Who is Beyond Housing?
Our story began in 2018 and we’d like you to be part of our future. With over 15,000 homes, 30,000 customers and 750 colleagues, we're changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable – that’s just our way of life.
Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We’re looking for people who are travelling in the same direction when it comes to the way we work, live our values and deliver our services. Our reward and recognition offer is pretty impressive too!
We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.
Our values and extremely important to us and we want all our colleagues to really live our values every day, we are looking for candidates who show they have the skills to do the role and are aligned with our values.
At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
What matters to us most is our customers, we believe our colleagues are the key to this, by working collaboratively and being ambitious in our actions we achieve great things for our customers and communities.
What’s in it for you?
Agile working – to give you that positive work life balance
Generous holiday entitlement
Impressive salaries with incremental pay increases for most colleagues
Commitment to paying the Real Living Wage for our staff
Competitive pension scheme with generous employer contributions
Life assurance to look after your loved ones
Health plan
A much needed caffeine boost with free tea and coffee (and cordial for when you’re feeling parched)
Cycle to work scheme
Annual cost of living pay rise
Use of a company vehicle.
What you’ll be doing
The right candidate will be able to build strong colleague and customer relationships and be solution focused, as you will be part of a team which makes a difference on a daily basis.
You will undertake installations, removals, programming and maintenance of assistive technology equipment in our customer’s homes enabling them to live a safer independent life.
This will include collecting and maintaining accurate customer information to support a person centred, quality service to our customers; carrying out assessments for customers to advise for the most appropriate Telecare solutions; and always taking a person-centred approach in supporting customers to identify needs and solutions, including referral and signposting to additional services.
This is a great opportunity to be part of a friendly team of individuals who all care passionately for the people they support - always going that extra mile.
Sounds good? Here’s what we need from you…
You will need to have the ability to work collaboratively with colleagues, using your initiative and building strong relationships across the service area and with partner organisations. You will also need to be able to:
Use your own initiative
Exercise a high degree of flexibility
Demonstrate you are computer literate
Use your strong communication and interpersonal skills within the role.
Internal candidates must discuss a secondment with their line manager before applying for this role.
Ashley Smallwood is our Responder Services Team Leader, so if you fancy an informal chat about the role, why not get in touch with her via 07974 034459.
Closing date for applications is Wednesday 31 July 2024, applications will be reviewed throughout the duration of the advert and we may close it early should enough applications be received. We are not working with recruitment agencies on this vacancy.
Beyond Housing’s Employability team is here to support your application. If you need any assistance please call 0345 065 5656 or email employmentsupport@beyondhousing.co.uk.
Who is Beyond Housing?
Our story began in 2018 and we’d like you to be part of our future. With over 15,000 homes, 30,000 customers and 750 colleagues, we're changing lives every day. Our mission is simple; to provide homes customers want, services they value, delivered by people who care. We want to help our customers and communities to succeed and thrive. Considerate, collaborative, ambitious and accountable – that’s just our way of life.
Our offices are more than just the space we work in. We encourage inspiration, creativity and productivity in a relaxed and comfortable environment. We’re looking for people who are travelling in the same direction when it comes to the way we work, live our values and deliver our services. Our reward and recognition offer is pretty impressive too!
We have ambitious plans for further growth and impact, and we need the right people to take this leap with us. It may be challenging at times, but you can be assured that it is going to be rewarding and inspiring. After all, we are changing lives, every day, in all that we do.
Our values and extremely important to us and we want all our colleagues to really live our values every day, we are looking for candidates who show they have the skills to do the role and are aligned with our values.
At Beyond Housing, we are committed to ensuring that all applicants are treated fairly throughout our recruitment and selection processes and are not discriminated against on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.