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Rents and Service Charge Officer
| Posting date: | 16 July 2024 |
|---|---|
| Salary: | £38,148 per year |
| Hours: | Full time |
| Closing date: | 28 July 2024 |
| Location: | NW1 1BS |
| Remote working: | Hybrid - work remotely up to 4 days per week |
| Company: | Origin Housing |
| Job type: | Permanent |
| Job reference: |
Summary
Origin – Great homes, positive people and strong communities
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Rent and Service Charge Officer
As our Rent and Service Charge Officer you will be pivotal to the organisation, dealing with information relating to all rents and service charge income and expenditure. You will deal with customers and colleagues on complex queries, sometimes having to refer to rent and service charge legislation. You will be seen as an expert in your field.
What you’ll do
You will
Assist with the annual setting of rents and service charges for our customers.
be responsible for setting the rents and service charges for our new developments
Work as part of a small friendly team in providing an excellent service to customers and colleagues.
Skills and experience we'd like you to have
We’re looking for someone who has:
Experience and knowledge of rent and service charge legislation
Previous experience of working in a rent and/or service charge environment, preferably within a social housing provider
An understanding of the key issues involved when working to a project plan
Excellent IT skills particularly with Microsoft Excel, using formula, interrogation and analysis skills
Excellent communication skills delivering complex information to a wide variety of audiences.
Our Values
Our core values are at the heart of how we work
Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% - 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the requirements for the role of Rent and Service Charge Officer.
Closing date for applications: Sunday 28 July 2024
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.
An inspiring past and a bright future
A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.
Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.
The role – Rent and Service Charge Officer
As our Rent and Service Charge Officer you will be pivotal to the organisation, dealing with information relating to all rents and service charge income and expenditure. You will deal with customers and colleagues on complex queries, sometimes having to refer to rent and service charge legislation. You will be seen as an expert in your field.
What you’ll do
You will
Assist with the annual setting of rents and service charges for our customers.
be responsible for setting the rents and service charges for our new developments
Work as part of a small friendly team in providing an excellent service to customers and colleagues.
Skills and experience we'd like you to have
We’re looking for someone who has:
Experience and knowledge of rent and service charge legislation
Previous experience of working in a rent and/or service charge environment, preferably within a social housing provider
An understanding of the key issues involved when working to a project plan
Excellent IT skills particularly with Microsoft Excel, using formula, interrogation and analysis skills
Excellent communication skills delivering complex information to a wide variety of audiences.
Our Values
Our core values are at the heart of how we work
Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.
Our benefits to you
Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions from 4% - 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.
Tell us your story
We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the requirements for the role of Rent and Service Charge Officer.
Closing date for applications: Sunday 28 July 2024
Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.