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Commercial Support Officer
| Posting date: | 16 July 2024 |
|---|---|
| Salary: | £23,151 to £24,860 per year |
| Hours: | Full time |
| Closing date: | 30 July 2024 |
| Location: | Boston |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Boston Borough Council |
| Job type: | Permanent |
| Job reference: |
Summary
Are you passionate about delivering excellent customer service and supporting environmental operations? Join our team as a Commercial Support Officer!
We are looking for a dedicated and proactive individual to join our Environmental Operations team. In this role, you will provide essential technical, administrative, and customer service support for various services, including refuse collection, commercial services, street cleansing, grounds maintenance, and garden waste.
What will I be doing?
Perform daily administrative tasks to support unit operations.
Manage data and information systems for efficient service delivery.
Support the Bartec Waste Collector/Collective Systems.
Assist in promoting and growing the commercial waste service.
Ensure effective delivery of commercial services, including big bin hire and commercial tree services.
Prepare and present data for committees, project meetings, and working groups.
Respond to customer enquiries and resolve issues promptly.
Liaise with depot employees to maintain effective communication and service quality.
What do I need?
ICT literate, proficient in Microsoft Office.
Excellent communication and interpersonal skills.
Ability to work well within a team and independently.
3 GCSEs (grade C or above) including Maths and English.
Full, valid UK driving license.
Join us in making a positive impact on our community's environmental services. Apply now and become a vital part of our dedicated team!
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.6% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test Voucher
Flexible Working Policy
Agile Working Policy*
Long service recognition
Excellent career progression and training opportunities
Support with career development and training, future leaders scheme available
Positive working environment and being part of a small friendly team
Opportunity to get involved in projects
Networking opportunities, engaging with business partners, stakeholders and general public.
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Kim Goode, Commercial Services Manager at kim.goode@boston.gov.uk
The Council is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.
The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges as well as the Armed Forces Covenant. In signing these pledges the Council is affirming its support for colleagues.
The Council is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.
We are looking for a dedicated and proactive individual to join our Environmental Operations team. In this role, you will provide essential technical, administrative, and customer service support for various services, including refuse collection, commercial services, street cleansing, grounds maintenance, and garden waste.
What will I be doing?
Perform daily administrative tasks to support unit operations.
Manage data and information systems for efficient service delivery.
Support the Bartec Waste Collector/Collective Systems.
Assist in promoting and growing the commercial waste service.
Ensure effective delivery of commercial services, including big bin hire and commercial tree services.
Prepare and present data for committees, project meetings, and working groups.
Respond to customer enquiries and resolve issues promptly.
Liaise with depot employees to maintain effective communication and service quality.
What do I need?
ICT literate, proficient in Microsoft Office.
Excellent communication and interpersonal skills.
Ability to work well within a team and independently.
3 GCSEs (grade C or above) including Maths and English.
Full, valid UK driving license.
Join us in making a positive impact on our community's environmental services. Apply now and become a vital part of our dedicated team!
BENEFITS: We offer excellent terms and conditions of employment including:
Local Government Pension Scheme, 23.6% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test Voucher
Flexible Working Policy
Agile Working Policy*
Long service recognition
Excellent career progression and training opportunities
Support with career development and training, future leaders scheme available
Positive working environment and being part of a small friendly team
Opportunity to get involved in projects
Networking opportunities, engaging with business partners, stakeholders and general public.
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Kim Goode, Commercial Services Manager at kim.goode@boston.gov.uk
The Council is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.
The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges as well as the Armed Forces Covenant. In signing these pledges the Council is affirming its support for colleagues.
The Council is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.