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I-Art Officer
| Posting date: | 05 July 2024 |
|---|---|
| Salary: | £25,979 to £28,770 per year |
| Hours: | Full time |
| Closing date: | 29 July 2024 |
| Location: | Winsford, Cheshire |
| Remote working: | On-site only |
| Company: | Cheshire West and Chester |
| Job type: | Permanent |
| Job reference: | W3473 |
Summary
An exciting opportunity has arisen within I-Art for a permanent full time I-Art Officer role within the team. I-Art is the first point of contact for the public and professionals who wish to make a referral in relation to children and their families.
The role of an I-Art Officer is to provide the first point of contact to all professionals and public enquires to the Integrated Access and Referral Team. This will involve call handling and dealing with telephone enquiries from Council staff, other agencies and members of the public and will include enquiries received via other forms of communication, such as email or post.
Our Children's Social Care workforce is passionate and committed to improving outcomes for Children in our authority by providing a consistent, high quality service to families together with the support from excellent leadership and management. It is an exciting time to join our authority. We are very proud that Ofsted have rated us as one of the top performing Children’s Services in the country; receiving overall “good” in our 2015 inspection and retaining “good” in our recent inspection in 2019.
Our recent inspection has acknowledged that our children benefit from a stable and resilient workforce, who have access to a comprehensive learning and development package, and who are supported to develop experience through an embedded ‘grow our own’ approach to progression. We are approved as a Partner in Practice with the Department of Education and have won "Overall council of the Year" and "Best Innovation" awards in 2018. We are developing and embedding Our Ways of Working with our multi-agency partners in order to ensure improved collaboration and one common approach to practice utilising Motivational Interviewing and Trauma Informed Practice.
As a local authority, we have developed an inspirational offer to support and develop our valued workforce, including;
* high quality progression and developmental opportunities
* work-life balance, flexible and remote working arrangements available
* competitive working rewards
* high quality supervision
* strong reflective practice framework
Interviews will be held week commencing 5th Aug 2024
If you want to discuss this post, please contact Anna Moulsdale, Integrated Access and Referral Team Manager 01606275063
The role of an I-Art Officer is to provide the first point of contact to all professionals and public enquires to the Integrated Access and Referral Team. This will involve call handling and dealing with telephone enquiries from Council staff, other agencies and members of the public and will include enquiries received via other forms of communication, such as email or post.
Our Children's Social Care workforce is passionate and committed to improving outcomes for Children in our authority by providing a consistent, high quality service to families together with the support from excellent leadership and management. It is an exciting time to join our authority. We are very proud that Ofsted have rated us as one of the top performing Children’s Services in the country; receiving overall “good” in our 2015 inspection and retaining “good” in our recent inspection in 2019.
Our recent inspection has acknowledged that our children benefit from a stable and resilient workforce, who have access to a comprehensive learning and development package, and who are supported to develop experience through an embedded ‘grow our own’ approach to progression. We are approved as a Partner in Practice with the Department of Education and have won "Overall council of the Year" and "Best Innovation" awards in 2018. We are developing and embedding Our Ways of Working with our multi-agency partners in order to ensure improved collaboration and one common approach to practice utilising Motivational Interviewing and Trauma Informed Practice.
As a local authority, we have developed an inspirational offer to support and develop our valued workforce, including;
* high quality progression and developmental opportunities
* work-life balance, flexible and remote working arrangements available
* competitive working rewards
* high quality supervision
* strong reflective practice framework
Interviews will be held week commencing 5th Aug 2024
If you want to discuss this post, please contact Anna Moulsdale, Integrated Access and Referral Team Manager 01606275063
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.