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General Adviser
| Posting date: | 28 June 2024 |
|---|---|
| Salary: | £25,408 per year |
| Hours: | Full time |
| Closing date: | 26 July 2024 |
| Location: | Citizens Advice Liverpool Locations |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Citizens Advice Liverpool |
| Job type: | Permanent |
| Job reference: |
Summary
Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.