Guest Experience Host
| Posting date: | 26 June 2024 |
|---|---|
| Salary: | £12.96 per hour |
| Hours: | Full time |
| Closing date: | 26 July 2024 |
| Location: | City of London, London, EC1V 1JT |
| Remote working: | On-site only |
| Company: | PPHE Hotel Group |
| Job type: | Permanent |
| Job reference: | req11277_1719395096 |
Summary
Guest Experience Host
We are recruiting for a Guest Experience Host for one of the Coolest Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, a gym, and two destination restaurants.
As our Guest Experience Host, you will receive:
- Salary: £12.96 per hour
- Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Start with 30 days of holiday per year - including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750!
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
As a Master of your Craft, you will…
- Take pride in ensuring our guests have a seamless experience through face to face, telephone and email communications
- Be the first point of contact for our long-stay guests, meet and greet, and regularly check in.
- Strive to provide the best service possible with every interaction with our guests from check-ins to simply answering the phone
- Have a good Knowledge of the Hoxton/Shoreditch area.
- Have a strong work ethic and will be well-presented and personable
- Enjoy collaborating with other departments
If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; and by encouraging their passion for art and appetite for the finer things in life.
be bold. be creative. be original.