Bereavement Services Administrator
| Posting date: | 14 June 2024 |
|---|---|
| Salary: | £11,946 to £12,989 per year |
| Hours: | Part time |
| Closing date: | 30 June 2024 |
| Location: | Rugby, Warwickshire |
| Remote working: | On-site only |
| Company: | Rugby Borough Council |
| Job type: | Permanent |
| Job reference: | REQ000676 |
Summary
BEREAVEMENT SERVICES ADMINISTRATOR
£23,893 - £25,979
(£11,946 - £12,989 pro rata)
18 hours 30 minutes per week
Monday – Friday hours to be worked between 10.30am and 2.30pm
The Bereavement Services Team are looking for an organised person to support them in providing a sensitive, compassionate and efficient burial, cremation and memorial service.
Based at Rainsbrook Crematorium in Rugby, and reporting to the Bereavement Services Manager you will be receiving and dealing with enquiries from the public and liaising with funeral directors and clergy in person, by phone, letter, email and in person. We also meet families to return cremated remains, scatter ashes within our Gardens of Remembrance and provide details of our memorials here at Rainsbrook and within our cemeteries. This is a busy fast paced environment, which requires good time keeping and being able to meet strict deadlines.
You should have proven experience in an administrative capacity. Experience in a related environment linked to bereavement or a care-based industry would be an advantage but not essential. You will be competent with the use of computers and managing computerised systems. You should have a good eye for detail, be able to maintain good relationships at all levels and can prioritise work with minimal supervision.
The successful applicant will be motivated to play their part in excellent service, together with the ability to demonstrate commitment to the authority’s Corporate Values Framework and CANDO ways of working.
Dealing with the bereaved in often stressful circumstances means it is essential that the ideal candidate will be customer-focused, with the ability to interact empathetically with a wide variety of people.
Please note that due this being part of a front facing service there are no options for home working.
Benefits
• Competitive Salary
• 24 days annual leave, 8 Bank Holidays, 2 extra statutory days and 1 locally agreed day (pro rata for part time working)
• Generous pension scheme
• Structured Induction Program
• Learning and Development opportunities
• Regular performance reviews
• Payment of professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Cycle to Work scheme
For an informal discussion about this role, please call Lorraine Marley, our Bereavement Services Manager on 01788 533715.
You can view full details of this job via our website www.rugby.gov.uk , where you can also apply on-line. If you are unable to apply on-line please contact 01788 533564, or e-mail: contact.centre@rugby.gov.uk for further assistance.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Closing Date: 30 June 2024