Business Officer
| Posting date: | 07 June 2024 |
|---|---|
| Salary: | £24,294 to £25,979 per year |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 05 July 2024 |
| Location: | Huntingdon, PE29 6NT |
| Company: | Cambridgeshire County Council |
| Job type: | Permanent |
| Job reference: | Ref/1671/4527 |
Summary
Do you have a background in Administration or Business Support? Are you passionate about helping people and making a difference through problem-solving and creativity? Do you thrive in a busy and varied environment, are organised, and can meet multiple deadlines simultaneously? If so, we would love to hear from you!
We are looking to appoint two enthusiastic, full-time, permanent Business Support Officers to provide administrative support to our Adult Social Care teams. These are dynamic and exciting roles where you will work in fast-paced environments, anticipating and resolving issues, prioritising competing demands, and successfully supporting the operational teams to deliver their responsibilities.
As a Business Support Officer for the Adult’s Long-Term teams, you will be responsible for:
- Providing telephone and face-to-face support to operational staff, community workers, service users, and their families.
- Handling sensitive enquiries and information with professionalism.
- Working collaboratively with internal and external partners.
- Offering high-quality administrative support, proposing creative solutions to operational challenges.
- Coordinating and supporting ongoing projects to contribute to the continuous improvement of our services.
- Collaborating with other Business Officers to maintain consistency and excellence in our practices.
- Providing minute taking support at Adult @ Risk meetings.
- Updating and maintain information using Microsoft packages.
These positions are full-time at 37 hours per week, with working hours from 09:00 am to 17:00pm, Monday to Thursday and 9:00am to 16.30pm on Friday, and your working base will be confirmed upon appointment. Cambridgeshire County Council offers hybrid working to provide staff with the flexibility to work across multiple Cambridgeshire offices and from home after completing initial training and induction.
How to Apply
If you are ready to join a team dedicated to making a difference, please submit your application along with a supporting statement addressing the essential criteria outlined in the Person Specification. We look forward to hearing from you!
The deadline for applications is Wednesday 19th June 2024 and interviews will take place on Thursday 27th and Friday 28th June, 2024.
For more information, or for in informal chat about these opportunities, please contact Nadine Smith, Senior Business Officer on 01480 373595 or email nadine.smith@cambridgeshire.gov.uk
Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits:
- Flexible working
- Flexible Bank Holidays
- A comprehensive wellbeing package
- Our Cambs Rewards employee discounts
- A comprehensive pension scheme
- IDEAL staff equality, diversity and inclusion network.
- Camweb our staff intranet helping to keep you informed
- An employee recognition scheme
As a Business Officer, you will be at the heart of our operations, working closely with the teams of Adults Social Care to drive efficiency, improve processes, and enhance service delivery.
Our Business Officers provide essential administrative support working as part of dynamic and customer focused teams. You will never be bored in this varied role.
You will deal with calls from members of the public as well as internal queries, undertake procurement exercises, support onboarding of new team members and much more!
Check out the job description/person specification for some more details.
About youThe successful candidate must have excellent knowledge of Windows & Microsoft packages (including Word, Excel, Outlook, PowerPoint and Internet), and be able to work using their own initiative.
To be considered for these exciting roles, candidates will be excellent communicators both spoken and written. You will work effectively with colleagues as part of a team and have a willingness to learn and progress with a can-do attitude.
The successful candidate will also have proven experience & understanding of working with GDPR regulations and will be enthusiastic about providing high quality customer service.
You will also be:
- Empathetic and caring with the ability to remain emotionally resilient.
- Flexible and able to embrace change and support new ways of working.
- Excellent organizational skills with the ability to prioritize workloads and work well under pressure.
- Strong attention to detail and proficiency with Microsoft Office packages.
- Outstanding written and oral communication skills.
- Proactive in learning and personal development.
- Able to travel to and work within Cambridgeshire County Council offices.
- Creative problem solver with good decision-making skills.
If this sounds like you, please demonstrate how you meet all the essential criteria of the person specification in your personal statement.
About usCambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Employer. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Some examples of adjustments could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
https://www.cambridgeshire.gov.uk/council/jobs-and-careers
Proud member of the Disability Confident employer scheme