Senior Recovery Officer
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | £35,468 to £39,671 per year |
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | Huntingdon, Cambridgeshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Huntingdonshire District Council |
| Job type: | Permanent |
| Job reference: |
Summary
Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
Huntingdonshire District Council is on the lookout for a dedicated and skilled Senior Recovery Officer to join our fantastic Revenues and Benefits team.
About the role
In this vital role, you will be responsible for efficiently recovering Council Tax, National Non-Domestic Rates (NNDR), and Business Improvement Levy (BID) in accordance with council policies and relevant legislation.
Your work will not only ensure that key performance targets are met but will also provide essential support and motivation to your colleagues, contributing to the overall success of our team. As a Senior Recovery Officer, you will engage directly with customers to negotiate payment arrangements and monitor compliance with these agreements.
Your ability to represent the council in court proceedings will be crucial, as you will present cases clearly and concisely before magistrates and legal representatives. You will work collaboratively with various departments and external organisations to resolve queries and collect outstanding debts.
This role is perfect for someone who thrives in a dynamic environment and is passionate about providing excellent customer service while maintaining a fair and effective recovery process.
About you
With a strong background in debt recovery and excellent communication skills, you will have experience dealing with customers in challenging situations, demonstrating empathy and negotiation skills while effectively managing conflicting priorities.
Your knowledge of Council Tax and Business Rates legislation will empower you to navigate complex issues with confidence. Ideally, you will have relevant qualifications and a commitment to continuous improvement, always seeking innovative ways to enhance service delivery.
If you are ready to take on a rewarding challenge and make a meaningful impact in the community, we invite you to apply for the Senior Recovery Officer position. Join us at Huntingdonshire District Council, where you can play a key role in supporting our financial objectives and helping our residents thrive.
An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
Apply
To apply for this position, please complete the application form.
The closing date is 9am 29 August 2025 and interviews will be held the week commencing 8 September 2025.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
Huntingdonshire District Council is on the lookout for a dedicated and skilled Senior Recovery Officer to join our fantastic Revenues and Benefits team.
About the role
In this vital role, you will be responsible for efficiently recovering Council Tax, National Non-Domestic Rates (NNDR), and Business Improvement Levy (BID) in accordance with council policies and relevant legislation.
Your work will not only ensure that key performance targets are met but will also provide essential support and motivation to your colleagues, contributing to the overall success of our team. As a Senior Recovery Officer, you will engage directly with customers to negotiate payment arrangements and monitor compliance with these agreements.
Your ability to represent the council in court proceedings will be crucial, as you will present cases clearly and concisely before magistrates and legal representatives. You will work collaboratively with various departments and external organisations to resolve queries and collect outstanding debts.
This role is perfect for someone who thrives in a dynamic environment and is passionate about providing excellent customer service while maintaining a fair and effective recovery process.
About you
With a strong background in debt recovery and excellent communication skills, you will have experience dealing with customers in challenging situations, demonstrating empathy and negotiation skills while effectively managing conflicting priorities.
Your knowledge of Council Tax and Business Rates legislation will empower you to navigate complex issues with confidence. Ideally, you will have relevant qualifications and a commitment to continuous improvement, always seeking innovative ways to enhance service delivery.
If you are ready to take on a rewarding challenge and make a meaningful impact in the community, we invite you to apply for the Senior Recovery Officer position. Join us at Huntingdonshire District Council, where you can play a key role in supporting our financial objectives and helping our residents thrive.
An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
Apply
To apply for this position, please complete the application form.
The closing date is 9am 29 August 2025 and interviews will be held the week commencing 8 September 2025.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.