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Billing & Debt Assistant x2
| Posting date: | 05 June 2024 |
|---|---|
| Salary: | £18.00 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 04 July 2024 |
| Location: | ELLESMERE PORT, CH65 0BE |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | W Cheshire 5249903 |
Summary
What's involved with this role:
Temporary Billing & Debt Assistant x2
Reference no: W Cheshire 5249903
Pay Rate: £18.00 per hour PAYE
37 Monday to Friday, 08:45 - 17:00
This opening assignment is for3 months
City: ELLESMERE PORT
Provide support to the aged debt project and council tax processing whilst spd review is being carried out. Ctax recovery and Ctax billing.
Key Responsibilities:
Respond to routine queries arising from debtors via face to face contact and by letter, email and telephone including the determination of appropriate instalment recovery arrangements with individual debtors and the setting up of those instalment plans.
Monitor debtor payment agreements and take the necessary action when agreements have lapsed.
Contact debtors directly by telephone to pursue debt recovery where standard recovery letters have been unsuccessful in obtaining payment.
Identify and issue unpaid debts to collection agencies in line with the Corporate Debtors Strategy and liaise with collection agencies on the progress of debts referred to them.
Where necessary, carry out any appropriate check to determine any reason for non- payment which should be considered before recovery action is pursued.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Qualifications:
Minimum of 5 GCSE grade C or above, or equivalent, including English & Maths. Or proven relevant experience
Knowledge:
Good knowledge of relevant legislation
Experience:
Proven relevant debt recovery experience.
Experience of using software packages such as Excel/Word
Experience of use of debt recovery systems
Previous experience of dealing with the public.
Skills & Abilities:
Ability to communicate effectively, verbally and in writing, with clients, outside agencies and colleagues.
Ability to work under pressure.
ALD
1
Job Ref: W Cheshire 5249903
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.