Booking Co-ordinator - Outpatients | Buckinghamshire Healthcare NHS Trust
| Posting date: | 24 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annum pro rata |
| Hours: | Part time |
| Closing date: | 23 June 2024 |
| Location: | Aylesbury, HP21 8AL |
| Company: | Buckinghamshire Healthcare Trust |
| Job type: | Permanent |
| Job reference: | 6211895/434-SCS6211895 |
Summary
An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual, to join the Patient Access Team as a booking co-ordinator/ receptionist. You will also have the opportunity to work and train in other areas and teams within Patient Access, gaining essential skills and experience to support ongoing personal development.
As a member of the Main Outpatients Reception Team, the Booking Co-Ordinator role is pivotal and requires the highest level of patient relation service skills. The role involves ensuring we achieve government targets around patient waiting times. Your duties involve making and rescheduling patient appointments whilst applying knowledge of targets and specialty specific requirements. You will also be liaising with patients face to face and via the telephone, dealing with queries from internal and external contacts, providing an efficient and effective administration service.
We are looking for candidates who have a good basic education, GCSE or equivalent in Maths and English, and who have clear, concise verbal and written communication skills, to enable liaison with multi-disciplinary teams, patients and carers. A basic understanding of Microsoft applications would be helpful but is not essential as training will be provided. You must be able to work well in a team and feel comfortable working under pressure but also have the ability to work autonomously when required.
Listen to why colleagues think we’re a great place to work!BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
This advert closes on Sunday 9 Jun 2024