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Patient Administrator

Job details
Posting date: 24 May 2024
Salary: £23,166 per year
Hours: Full time
Closing date: 23 June 2024
Location: CR0 2TA
Remote working: On-site only
Company: Sterling Cross Ltd
Job type: Permanent
Job reference: KW/CR/11747/1-9137

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Summary

Are you well-presented, personable, and a good problem-solver?

If so, a fantastic opportunity is now available for you to join one of the UK’s largest independent healthcare providers as a Patient Administrator.

Their Croydon hospital (rated “Good” in all areas by the CQC) is known for offering a wide range of planned health services – such as specialist surgeries, cancer treatment, fertility treatment, and bespoke physiotherapy – to insured, NHS, and self-funded visitors with a simply excellent patient experience: combining high quality clinical care with personalised treatment plans and unmatched attentiveness in a super-modern setting.

As a Patient Administrator, you will be the first point of contact for patients, staff, and visitors, helping with queries and managing referrals. You will therefore play a key role in keeping patients’ healthcare journeys smooth and stress-free.

Yours would be a full-time role, 37.5 hours per week with flexible shifts.

We have options available to join us on a permanent or fixed-term (12 months) basis.

Person specification:

(Desirable) Previous experience as a Patient Administrator
• (Desirable) Previous experience working within a healthcare setting
• (Essential) Previous experience working within an administrative or customer support role
• (Essential) Excellent attention to detail
(Essential) Good computer proficiency
(Essential) GCSEs in Maths and English (Grade C or above / Grade 4-9), equivalent Level 2 Functional Skills qualifications, or equivalent professional experience

Benefits / enhancements include:

• Private healthcare scheme, covering pre-existing conditions
• Further CPD opportunities
• Enhanced annual leave entitlement
• Non-contributory life assurance scheme
• Access to substantial retail and leisure discounts, including the Blue Light Card
• Employee Assistance Programme for wellbeing support
• Employee referral and recognition schemes
• Friends & Family hospital discounts
• Private pension scheme
• And more!

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