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Aftersales Advisor - Swindon Ford

Job details
Posting date: 23 May 2024
Salary: £28,000.00 to £30,000.00 per year
Additional salary information: £30,000 - £37,000 OTE
Hours: Full time
Closing date: 20 June 2024
Location: Wiltshire, SN3 3LL
Company: Allen Motor Group
Job type: Permanent
Job reference: ORG4375-DS1058309SwiAASF

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Summary

Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Swindon. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have.

As an Aftersales Advisor you’ll have some key tasks and activities within your area of responsibility:


Updating customers on their vehicle and any potential work that needs to be done
Ensuring all recorded information is accurate and stored correctly
Booking vehicles into the workshop
Achieving set performance targets by upselling products
Ensuring adherence to all GDPR guidelines


This position is offered on a 45 hour working week, with up to £30,000 basic salary and an OTE of £34,000 reporting to the Aftersales Manager.

Do I need experience?

No! Whilst we welcome applications from those with a background in an automotive aftersales/service advisor role, we understand that everyone started without experience at some point, so we relish applications from people looking to begin their automotive career with us. The key attributes and skills we look for in candidates are:


Excellent organisational and administrative skills
A full UK driving licence
Great attention to detail
A background in customer service would be highly advantageous
Experience using computer software systems


Why Allen Motor Group?

In addition to a highly attractive basic salary, commission and target related bonus we also offer a range of other benefits including:


30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT’s, services and parts
Life assurance benefit, at no cost to yourself
Discounted gym membership
Retailer discount portal with discounts from some of the UK’s biggest retailers
£500 refer a friend scheme
Full training and support to develop and progress your career with Allen Motor Group


At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

To be considered for this opportunity please apply now

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