Head of Operations | East Kent Hospitals University NHS Foundation Trust
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £70,417 - £81,138 Per annum |
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | TBC, CT1 3NG |
| Company: | East Kent Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 6334460/344-3071SAC-B |
Summary
The Head of Operations is responsible for Operational management of the service, ensuring Trust resources are used to maximum efficiency, while ensuring safety, quality, and performance are delivered.
Specialist Surgery includes ENT, Maxillofacial, Ophthalmology, Breast and Dermatology
Main duties of the job
To be responsible for the operational management of Specialist Surgery including:
Providing visible proactive leadership to the service, acting as the key senior lead for issues, challenges, and escalation.
Work collaboratively with the Care Groups to provide assurance that robust systems for elective and non elective patient flow are in place and that quality patient led services are delivered consistently.
Collaborate with Care Group teams, to ensure Trust wide operational priorities are identified and delivered on a daily basis with robust plans from the Care Group for out of hours.
Provide leadership to the key functions of:
Delivery of Business Plan
Delivery of RTT and non RTT pathways
Delivery of cancer standards for the 4 tumour groups within Specialist Surgery
The general duties of the post of Head of Operations is covered in the Job description. Listed below are areas which give context to the demands of the role and the requirement to recruit.
The post holder has overall responsibility for the day to day management of Specialist Surgery (ENT, Maxillofacial, Breast, Ophthalmology and Dermatology) with more detailed responsibilities for the 3 specialties without a general manager.
The specialties have 4 cancer tumour sites (Skin, Breast, Head and Neck and Thyroid)
Four of the specialties have elective inpatient and day case work through theatres.
Dermatology elective work is run through the Dermatology department
All of the specialties have a high demand for outpatients (high percentage of 2ww for the tumour group specialties) including urgents, news, follow-ups (backlogs in all specialties) and follow up with procedures
The operational delivery of the services as a whole covers the whole Trust, with additional community set ups in Dermatology.
On-call rotas with three tier cover are in place for ENT, Maxfax and Ophthalmology
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
This advert closes on Wednesday 5 Jun 2024