Product Manager – Payments – Customer Not Present
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 21 June 2024 |
| Location: | None, None |
| Company: | Tesco |
| Job type: | Permanent |
| Job reference: | tesco/TP/12170805/886241 |
Summary
About the role
As a Product Manager for the Customer Not Present Payments team, you will drive the product strategy, roadmap and execution for customer not present payments at Tesco. Your mission is to ensure that payments are better for our customers and simpler for our colleagues. You will be the customer not present payment domain guide for Tesco, traversing partner and team boundaries, handling trade-offs, and able to collaborate expertly with both technical and non-technical audiences.
You will be empowered to deliver with speed and impact. You will initiate product discovery and identify opportunities to deliver increments that are desirable for customers and colleagues, technically feasible, and viable for the Tesco business.
So what does this all really mean? Well, your team will own our customer not present payment capabilities & experiences across all channels and markets, extending both our in-house payment gateway and 3rd party integrations. Your will ensure online payments are seamless, secure & compliant across the Tesco Group, leveraging & influencing the industry to benefit our customers and the way they want to pay.
You will be responsible for
Your product will unlock powerful new capabilities across the group that will enable a truly omnichannel experience, utilising the latest payment industry technologies to enable better payment experiences for our customers & colleagues, including but not limited to; authorisation adjustments, split shipments, guest checkouts, digital wallets etc.
You will continually optimise our industry leading authentication rates across all markets, working with partner teams to balance friction & liability. You will also contribute to our broader payment strategy, including; new payment experiences, the future of card payments, open banking, native wallets, closed loop schemes, alternative payment methods and much, much more.
You will work as part of the Payments team in Tesco Technology, a cross-functional Agile product development team of engineers, technology product managers and programme managers. Our products are effective, efficient, safe, and exciting. Our portfolio of payment products includes card payment readers and cash acceptance instore and across our petrol filling stations, digital checkouts, payment gateways, payment data security, payment history, and our Tesco wallet.
You will need
- Strong understanding of PSD2 rules on Strong Customer Authentication (SCA)
- Has experience either building or integrating to an EMVco certified 3D Secure Server, up to EMV 3DS 2.2
- Strong online payments domain experience, within a UK/EU Payment Gateway, PSP, Acquirer, Scheme or Issuer and be well connected across the payments industry.
- Has delivered change in a Retail environment (in-store, online)
- Leadership of an API or platform product to build new lines of business
- Efficient in stakeholder management
- Able to influence and guide partner product teams
- Business process mapping, workflow optimisation, human centred design
- Technically proficient to influence and understand the solution context and approach (legacy, tactical, strategic) and trade-offs in software development choices
- Built scalable, resilience transactional services as part of a wider service orientated architecture for multiple consumers and front-end apps to use, e.g., Tills, Online
- Demonstrates progress against Objectives and Key Results
- Has taken multiple ideas through the software development lifecycle, from conception to go-live and ongoing optimisation
- Be prepared to share with us how your perspective will bring something unique or valuable to our product teams.
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What’s in it for you
We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:
- Annual bonus scheme of up to 20% of base salary
- Holiday starting at 25 days plus a personal day (plus Bank holidays)
- Buy holiday salary sacrifice scheme (for salaried roles)
- Private medical insurance
- Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
- Life Assurance - 5 x contractual pay
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
- The right to request flexible working from your first day with us
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
- A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
- Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
- Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want
Click Here to read more about the full range of benefits we have available for our colleagues
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Proud member of the Disability Confident employer scheme