Receptionist | Pennine Care NHS Foundation Trust
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annim |
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | Oldham, OL1 1SP |
| Company: | Pennine Care NHS FT |
| Job type: | Permanent |
| Job reference: | 6243593/311-O529-24 |
Summary
To provide a front of house reception service for visitors, staff and service users within the clinic, ensuring that all clinics and patient case-notes are maintained to a high standard in accordance with relevant policies.
To provide a front of house reception service to the office, providing directions
and information to all visitors, staff and service users of the clinic as requested.
Reception duties- to include receiving and booking in of service user for clinics,
booking follow-up appointments for clinics and send out appointment letters.
Answering the telephone and following up any queries generated by telephone
calls. All persons to be received in a friendly and courteous manner.
To advise staff within the unit of any visitors received.
Cancel clinics when requested to do so by the Line Manager/ Clinicians. To
ensure service users are given a new appointment. Follow up the cancellation with a letter and where appropriate telephone the service user.
Be able to action electronic systems activity, i.e. data quality monitoring as
directed by line Manager.
Ability to input electronic clinical documentation/notes or scanning of notes
Ability to access and utilise electronic data transfer (EDT)
Management and Entering of referrals and outpatient appointments onto the computerised Records System and being a point of contact for queries relating to
the patient.
Complying with health and safety regulations and evacuation of the patient area where necessary.
Agreed precedents cover all duties.
The Early intervention Team works with people ages 14 -65 experiencing their 1st episode of psychosis or with those who are at risk of developing a psychosis.
Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.
This advert closes on Tuesday 28 May 2024