Service Administrator
| Posting date: | 22 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,000 per annum |
| Hours: | Full time |
| Closing date: | 21 June 2024 |
| Location: | Middlesex, TW8 9FX |
| Company: | Norton Way Group Ltd |
| Job type: | Permanent |
| Job reference: | 569 |
Summary
Job Advert
Salary: £30,000 per annum depending on experience
Hours: 40.00 hours per week, Monday to Friday
Location: GWR Kia, 963 Great West Road, Brentford, Middlesex TW8 9FX
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth,
development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a
multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success,
celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
* Collate job cards and ensure accurate accounting for all parts used and correct invoicing on a daily basis
* Liaise with Sales progressor on completions and required authorities
* Guarantee all warranty paperwork is correct and passed to the Warranty Administrator for invoicing
* Ensure any retail work is passed to the relevant Service Advisor for progressing
* Ensure work is ready and available to enable night shift to work efficiently
* Pre pick any parts that may be required, where possible
* Make sure keys/cars are available and in a suitable location ready for night shift
* Ensure all jobs are clockable on the Drive system
* Overall responsibility for sales/internal work progression
* Support the daytime operation whenever possible
What we need from you:
* A full driving licence is essential
* Experience working within an automotive service department is essential
* Outstanding communication skills, both in person and on the telephone
* High level of accuracy with excellent attention to detail
* Strong organisational skills and ability to follow strict procedures
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively;
in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and
supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional
leadership.
Salary: £30,000 per annum depending on experience
Hours: 40.00 hours per week, Monday to Friday
Location: GWR Kia, 963 Great West Road, Brentford, Middlesex TW8 9FX
A bit about us:
Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth,
development, and a commitment to excellence. We have been a leading automotive group in Letchworth for the past 35 years.
Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.
Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a
multi-franchise business, we represent a diverse range of leading automotive brands.
Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff. Together, we drive success,
celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.
What you will be doing:
* Collate job cards and ensure accurate accounting for all parts used and correct invoicing on a daily basis
* Liaise with Sales progressor on completions and required authorities
* Guarantee all warranty paperwork is correct and passed to the Warranty Administrator for invoicing
* Ensure any retail work is passed to the relevant Service Advisor for progressing
* Ensure work is ready and available to enable night shift to work efficiently
* Pre pick any parts that may be required, where possible
* Make sure keys/cars are available and in a suitable location ready for night shift
* Ensure all jobs are clockable on the Drive system
* Overall responsibility for sales/internal work progression
* Support the daytime operation whenever possible
What we need from you:
* A full driving licence is essential
* Experience working within an automotive service department is essential
* Outstanding communication skills, both in person and on the telephone
* High level of accuracy with excellent attention to detail
* Strong organisational skills and ability to follow strict procedures
Our commitment to excellence has been recognised by prestigious accolades, including the Great Place to Work awards consecutively;
in 2022 and 2023.
In January 2023, we were awarded Best Place to Work for Well-being, a testament to our dedication to fostering a healthy and
supportive environment.
Furthermore, our achievements include being Highly Commended title at the AM Awards for Leadership and Diversity in May 2023.
Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional
leadership.