Wellbeing Assistant | Mersey Care NHS Foundation Trust
| Posting date: | 20 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,383 per annum pro rata |
| Hours: | Part time |
| Closing date: | 19 June 2024 |
| Location: | Knowsley, L33 1XT |
| Company: | Mersey Care NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6326160/350-TWS5760517-B |
Summary
We are recruiting up to full time (37.5 hours) Wellbeing Assistants, to join the Healthy Knowsley Service.
You will have a set shift pattern between the hours of 08:00-20:00, Monday to Friday, to be agreed between service and post holder- example working pattern shown below.
Monday 12:00-20:00; Tuesday 09:00-17:00; Wednesday 12:00-20:00; Thursday 09:00-17:00; Friday 09:00-17:00
The role of Wellbeing Assistant focuses on supporting individuals to access appropriate Lifestyle Services based on an assessment of their needs. This needs assessment is completed via telephone.
The role will involve occasional travel across the Trust therefore, the post holder must be able to meet the travel requirements of this post.
Shortlisting date is planned for 16th May 2024
Interview date is planned for 28th May 2024
Wellbeing Assistants work with individuals at the start of their health and wellbeing journey, supporting them to access relevant lifestyle support that meets their needs and preferences. Wellbeing Assistants
discuss the range of non-clinical lifestyle options available to the individual and make the onward referrals based on choice made.
This role is part of the Healthy Knowsley Service and provides a positive and personalised experience for the individual. The aim of the role is to support individuals to access the Service that can best support them to make lifestyle changes.
You will be expected to perform the following duties:
Communicate with individuals about promoting their health and wellbeing.
Interact with individuals using the telephone as the main method of communication.
Agree courses of action following assessment to address health and wellbeing needs of individuals
Advise on access to and use of services
Provide information to individuals, groups and communities about promoting health and wellbeing
Discuss individual preferences and needs
Work in partnership with others in the team and wider community.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
To support the delivery of individual care interventions under the direct supervision of an appropriately skilled practitioner.
To support the provision of routine advice to clients and carers in relation to identified needs and the wider public health remit of the Health and Social Care organisation under the direct supervision of a appropriately skilled practitioner.
To maintain accurate, clear, concise and contemporaneous records as per trust policy and communicate information to members of the Team as necessary.
To be aware of the role limitations of practice and when to seek further advice from a supervising appropriately skilled practitioner.
Provide concise feedback and information updates to other members of the Team as required.
To demonstrate a knowledge of external agencies who could be involved in patient care and work in partnership with these agencies under the direct supervision of an appropriately skilled practitioner with regards to follow up and provide feedback.
To participate in the maintenance, ordering and security of stocks, supplies and equipment as required.
MANAGERIAL/LEADERSHIP(including financial/physical resources and staffing)
Attend, contribute and participate in relevant meetings.
To demonstrate an understanding of policies relevant to the role including the application of clinical governance and risk management.
To plan and prioritise own designated duties under the direct supervision of a appropriately skilled practitioner, in line with clinical and non-clinical responsibilities taking account of priorities and responding to additional delegated tasks as appropriate and seeking advice as necessary.
CLINICAL
Provide the first point of contact for individuals accessing support to improve lifestyle, facilitating
conversations that identify opportunities to adopt healthier lifestyles and improve their health
and wellbeing. This will involve developing rapport with Service Users and adapting personal
communication styles to overcome barriers to communication and understanding.
Discuss the range of non-clinical lifestyle support available to individuals, using standard operating
procedures, and making onward referrals to inform the decision of the individual. This will include
discussions around any holistic barriers to accessing Services e.g. working patterns, childcare etc.
Maintain accurate, clear, concise, and contemporaneous records as per Trust policy and
communicate information to members of the Team as necessary, being aware of the role
limitations of practice and when to seek further advice from a supervising, appropriately skilled
practitioners.
LEARNING AND DEVELOPMENT
To identify the effectiveness of learning opportunities.
Maintain a personal development plan and competency portfolio, in line with the job role.
Participate in individual and group supervision in line with organisational policy.
Participate in an individual performance review on an annual basis and be proactive in Continuous Professional Development.
Utilise informal and formal learning opportunities both independently and with others.
Demonstrates own work procedures to new or less experienced staff.
GOVERNANCE
Works within the limits of own competence and levels of responsibility and accountability in the work team and organisation.
Ensure identified risks are reported and acted upon in line with organisational policy.
To complete and maintain all Trust mandatory training requirements.
To be responsible for one’s own safety and security through the understanding and application of organisational and departmental policies and procedures.
To participate in and support research, audit and practice development activity within the Team.
COMMUNICATION
Communicate routine service user information effectively and in accordance with local guidance with other health and social care professionals for the benefit of the service user.
To demonstrate skills in adapting personal communication to overcome barriers to communication and understanding.
Utilise Information Technology and Clinical Assessment Systems as required in the execution of your duties.
Maintain confidentiality within national and local guidelines.
Ensure organisational and professional codes of conduct are adhered to at all times when representing the Integrated Health and Social Care organisation.
Work collaboratively across teams, agencies, and organisational boundaries to ensure the delivery of an integrated service through effective communication.
This advert closes on Tuesday 21 May 2024