Communications Developer
| Posting date: | 20 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Dependent on experience |
| Hours: | Full time |
| Closing date: | 19 June 2024 |
| Location: | TUNBRIDGE WELLS, KENT, TN2 5FE |
| Company: | AXA UK |
| Job type: | Permanent |
| Job reference: | 240004R4 |
Summary
AXA Health is AXA’s health and wellbeing specialist in the UK. We’re helping people be their best selves, whatever that means to them. We’re looking for several talented individuals to come on board and help support the Customer Experience, Marketing and Operations team.
As a Communications Developer you’ll create, develop, and amend communications and templates. You’ll apply rigour around testing, technical documentation, and version control.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:
Communication Development including configuration, creation, testing and analysis.
Complete analysis work on document sets, develop new documents and amend existing communications.
Implement robust test process and technical documentation, obtaining sign-off for the work undertaken.
Assist with the management and timely resolution of service requests, including responding to incidents and regulatory.
Work on designated projects as an expert, representing the Customer Experience, Marketing and Operations team.
Follow appropriate compliance and security processes to ensure all development work is approved and maintained accordingly.
Take an adaptable approach to delivery, being a key point of contact for addressing issues and supporting escalations.
Nurture excellent cross supplier, departmental, company and group relationships to ensure effective delivery.
Mitigate delivery risk and undertake document configuration through scenario planning, risk mitigation and contingency plans.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.
As a Communications Developer you’ll create, develop, and amend communications and templates. You’ll apply rigour around testing, technical documentation, and version control.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events.
We’re also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.
What you’ll be doing:
Communication Development including configuration, creation, testing and analysis.
Complete analysis work on document sets, develop new documents and amend existing communications.
Implement robust test process and technical documentation, obtaining sign-off for the work undertaken.
Assist with the management and timely resolution of service requests, including responding to incidents and regulatory.
Work on designated projects as an expert, representing the Customer Experience, Marketing and Operations team.
Follow appropriate compliance and security processes to ensure all development work is approved and maintained accordingly.
Take an adaptable approach to delivery, being a key point of contact for addressing issues and supporting escalations.
Nurture excellent cross supplier, departmental, company and group relationships to ensure effective delivery.
Mitigate delivery risk and undertake document configuration through scenario planning, risk mitigation and contingency plans.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.