General Administrator | Blackpool Teaching Hospitals NHS Foundation Trust
| Posting date: | 17 May 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 pa pro rata |
| Hours: | Full time |
| Closing date: | 16 June 2024 |
| Location: | Blackpool, FY4 1TJ |
| Company: | Blackpool Teaching Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6321372/382-IMPF32-24-A |
Summary
In England, a young person must be in part-time education or training until they’re 18. As this is a full time Non-apprenticeship position, applicants must be a minimum of 18 years of age to apply.
The Community Frailty Service is looking to recruit an enthusiastic, organised and forward-thinking individual to join our Administration team.
As part of Blackpool Teaching Hospitals, we are a community service covering the Fylde Coast based across two sites, South Shore Primary Care Centre and Moor Park Health & Leisure Centre and support frail patients to live well and manage their Long Term Conditions.
The post holder will work as part of a Team alongside, a Consultant Geriatrician, GP's, Senior Clinical and Nursing staff.
Providing a high quality administration service, the post holder will be part of a wider Admin Team acting as a central point of contact for staff and patients. Having the ability to communicate effectively, work flexibly, adapt to change and use your own initiative is essential.
The role incorporates a variety of tasks including, using multiple computer systems e.g. EMIS, Hospital systems NEXUS/MAXIMS and MS Packages such as Excel and Outlook. Other duties include acting as the first point of contact for all calls into the Service, providing MDT support and compiling reports using Excel.
PLEASE NOTE: The post may close earlier than advertised, if a high number ofapplications are received.
Answering the telephone, you will be the first point of contact for patients, relatives, and other healthcare professionals.
A good understanding of computer systems including MS Packages in particular, Excel is essential. A working knowledge of EMIS Web is desirable but not essential as training will be provided.
Working for Blackpool Teaching Hospitals NHS Foundation Trust will provide you with lots of opportunity to develop your skills and further your career. The Trust provides services to the 440,000 residents of Blackpool, Fylde and Wyre and North Lancashire.
As a Trust we are committed to:
• Developing new roles and ways of working to ensure a flexible and innovative approach to staff.
• Real equality of opportunity.
• Continual development and learning for staff.
• Achieving a work life balance.
We are committed to the effective recruitment, retention and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.
The Trust is accredited as a disability Confident employer. That means we recognise our obligations to ensure people with disabilities are afforded equal opportunity to enter employment and progress if and where possible.
Please read the full job description & person specification;
1. To provide a comprehensive administration service within the Community Frailty Service.
2. Adding and processing of new referrals using EMIS and following the internal triage process.
3. Using hospital systems, EMIS, Maxims and NEXUS on a daily basis, ensuring information is recorded accurately
4. Dealing with incoming emails and correspondence and manage as per service processes.
5. Where required, to support the senior clinical team, effectively manage MS Outlook and EMIS diaries.
6. To receive both internal and external telephone calls, taking appropriate action to ensure all messages are received by relevant members of the Team and redirecting as necessary. All calls require appropriate documentation within the EMIS record.
7. When receiving calls from patients who may be unwell, escalate appropriately, update the EMIS record and add the patient to daily Telephone Triage list.
This advert closes on Sunday 2 Jun 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.