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Cancer Support Worker - Breast Care
| Posting date: | 16 May 2024 |
|---|---|
| Salary: | £25,147.00 to £27,596.00 per year |
| Additional salary information: | £25147.00 - £27596.00 a year |
| Hours: | Full time |
| Closing date: | 24 May 2024 |
| Location: | Chorley, PR7 1PP |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9438-24-0504 |
Summary
Duties include, but are not limited to: Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users. Be the point of contact for all non-routine enquires facilitating communication and information flows, initiating and responding to correspondence and resolving enquires. Develop and provide holistic needs assessments service for cancer patients Coordinate access to information and education resources to support people in decision making Liaise with CNSs other health professionals and cancer services as appropriate. Liaise with patients and other consultants secretaries. Triage incoming calls, using a risk assessment framework and initiate appropriate response according to protocols and individual pathways, using good communication skills, and appropriate tools and procedures, liaising as appropriate with the CNS when non routine and refer complex decisions to the team for assessment and review. Provide basic telephone advice and refer on or sign-post to other sources of support Coordinate/act independently to make OPD appointments for those with abnormal results, fast track patients back into the system if required, and to respond appropriately when faced with a sudden deterioration or an emergency situation by alerting other members of the team. Take an active part in Team Meetings and audits as required. Coordinate patient questionnaires. Prioritise own workload. Provide clinical support to the Cancer Specialist Nurses within a clinic environment. Duties to include, support for patients and relatives, co-ordination of diagnostic tests and clinical follow-up. Participate in the cancer MDT meetings to support the CNS and wider MDT. Assist in the Peer review process